Summer Ross
Cororooke,VIC
Summary
Eager to bring a proactive mindset and contribute to a team focused on delivering
popular baked goods. A quick and responsible technique learner. Committed to maintaining food safety and quality standards. The ability to work effectively in a fast-paced environment. Demonstrates a collaborative approach, ensuring efficient operation and high quality.
Overview
3
3
years of professional experience
Work History
Waitress
Stage Bistro
04.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Milker
Family Business
01.2022 - Current
- Designed organization system to transport cows to milking area daily.
- Quickly and accurately prepared milking equipment and cows for milking according to cow-specific instructions..
- Supported cow comfort initiatives by regularly cleaning stalls, providing fresh bedding, and monitoring environmental conditions within barn facilities.
- Collaborated with farm management to optimize feed rations for improved milk yield and quality.
- Organized storage areas for supplies, maintaining inventory levels as needed for continuous operation of the milking parlor.
- Implemented effective biosecurity measures to minimize disease transmission between animals and humans.
- Milked cows using milking machinery.
- Kept stock healthy with adequate food, water and open space.
Barista
Routleys
03.2024 - 08.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Crew Member/Trainer
Red Rooster Colac
Colac
03.2022 - 01.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Set positive example for team members by providing high-quality, efficient service.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
- Mentored junior employees to improve performance, food safety, and customer service.
- Implemented updated safety protocols, resulting in a safer workplace for all employees.
- Collaborated with management to identify areas for improvement within the team''s performance.
- Enhanced team efficiency by conducting thorough crew member training sessions.
Education
Trinity College Colac
ColacSkills
- Food Safety Practices
- Equipment Operation
- Attention to detail
- Time Management
- Teamwork
- Problem Solving
- Physical Stamina
Timeline
Waitress
Stage Bistro
04.2024 - Current
Barista
Routleys
03.2024 - 08.2024
Crew Member/Trainer
Red Rooster Colac
03.2022 - 01.2024
Milker
Family Business
01.2022 - Current
Trinity College Colac