Summer Smith
Pacific Pines,QLD
Summary
Dynamic and adaptable by excelling in batch production and providing exceptional customer service. Leveraged teamwork and complex problem-solving skills to enhance productivity and efficiency. Proven track record of exceeding quality standards and meeting tight deadlines, while fostering positive relationships with customers and team members.
Overview
7
7
years of professional experience
Work History
Production Worker
Canine Country
Yatala, Queensland
10.2024 - Current
- Set up and operated production equipment according to daily work orders and safety procedures.
- Identified defective parts or components and removed them from production line.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Monitored production line operations to ensure efficiency and accuracy.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Measured and weighed items to meet quality standards and prevent waste.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Used daily system logs to document production information, discussing issues with management.
- Verified accuracy of finished products against work orders or blueprints.
- Utilized computer software programs to record details related to production process.
- Cleaned up work area at end of shift to maintain safe working environment.
- Tracked production data such as number of items produced per hour, day, week.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Waitress/Bartender
Windaroo Lakes Golf Club
Windaroo, Queensland
04.2020 - 10.2024
- Greeted new customers, discussed specials and took drink orders
- Informed customers about daily and seasonal specials
- Stayed up-to-date on menu changes to help customers make food choices
- Bussed and reset tables to keep dining room and work areas clean
- Used cash registers and credit card machines to cash out customers
- Bussed tables during busy periods to assist staff and quickly turn over tables
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Welcomed customers and helped determine their needs
- Arranged and prepared tables for customers to offer memorable experiences to guests
- Cultivated warm relationships with regular customers
- Explained menu items and suggested appropriate options for food allergy concerns
- Worked with POS system to place orders
- Checked identification for minimum age for sale of alcoholic beverages
- Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
Kitchen Hand
Windaroo Lakes Golf Course
Windaroo, Queensland
02.2018 - 05.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- The circulated kitchen area is used to receive work assignments and identify support tasks.
- I learned about other teammates' work tasks to train as a backup.
- Washed, peeled, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.
- Sanitized pots, pans, utensils, kitchen appliances, and equipment using company-approved cleaning supplies.
- Maintained composure and work quality while under stress.
Education
Minor Study - Minor in Advertising
University of Southern Queensland
Toowoomba, QLD07-2024
Minor Study - Minor in Public Relations
University of Southern Queensland
Toowoomba, QLD05-2024
High School Diploma -
Chisholm Catholic College
CornubiaCertificate 3 : Cert 3 in Community Theatre, Dance And Events -
Tafe Queensland
South BankSkills
- Warm and Friendly
- Active Listening
- Multitasking Abilities
- Teamwork and Collaboration
- Flexible and Adaptable
- Self-Motivated
- Organization and Time Management
- Communication
- Follows directions
- Knows how to direct a customer to what they need
- Excellent customer service skills
- Batch production
- Product packing
- Shipment preparation
- Deadline compliance
- Complex Problem-solving
Accomplishments
- Second place in public speaking competition (2021).
- Performed in Peter Pan at Beenleigh Theatre Company (2022).
- Achieved the drama award (2021).
- Successfully completed RSA Certificate.
- Successfully completed TAB Training.
Timeline
Production Worker
Canine Country
10.2024 - Current
Waitress/Bartender
Windaroo Lakes Golf Club
04.2020 - 10.2024
Kitchen Hand
Windaroo Lakes Golf Course
02.2018 - 05.2020
Minor Study - Minor in Advertising
University of Southern Queensland
Minor Study - Minor in Public Relations
University of Southern Queensland
High School Diploma -
Chisholm Catholic College
Certificate 3 : Cert 3 in Community Theatre, Dance And Events -
Tafe Queensland
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