Summer Stovold
Summary
Hello! I'm Summer Stovold, a vibrant, hardworking, and innovative Year 12 student with a long-term aspiration to excel in a customer-focused retail/service environment and a long-term passion for succeeding as a Health Professional. I have a strong academic record, driven by educational motivation, and can readily take instruction and apply concepts immediately.
As a methodical problem solver, I effectively identify and systematically validate areas of ambiguity. My positive and collaborative nature enables me to build relationships and rapport effortlessly across all levels of an organization, making me a solid team player.
In addition to my interest in health, I am keen on pursuing a career in jewellery, occupational therapy, and emergency services. These diverse interests reflect my commitment to helping others and making a meaningful impact in various professional fields.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Crew Member/Customer Service Representative
Bunnings Warehouse
04.2022 - Current
- Greeting customers with passion and ensuring an excellent customer experience
- Stock control, stock management and stock advice
- Administering check out registers, returns procedures and gift vouchers
- Working as part of a helpful and friendly team to provide the tools and advice required to make their DIY dream a reality.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete tasks.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of the warehouse to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Business Owner
Boho And Co Macrame
07.2021 - Current
- Created own Instagram page @bohoandmacrame
- Designed own business cards and logos
- Designing homemade Macrame home decors and Boho pieces
- Creating custom orders and gifts
- Producing multiple orders for local businesses/return clients
- Processing cash and EFTPOS payments
- Delivering exceptional customer service.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Receptionist/Administrator
Secret Harbour Family Chiropractic
02.2022 - 03.2022
- Booked, changed and cancelled appointments
- Photocopied documents
- Printed out schedules for practitioners
- Cleaned area before/after use
- Administered filing of documents
- Stock take and replenishment of products
- Replenishment on medication
- Administered Eftpos and healthcare discounts
- Scanned, stored and filed patient documents.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Assistant
Good Start Early Learning, Port Kennedy
03.2019 - 09.2019
- Read stories in groups and one-on-one with children
- Assisted with care of children alongside Educators and Childcare team
- Assisted with setting up activities
- Participated in children's play activities
- Maintained cleanliness of restaurant and hygiene in line with OH&S policies and COVID regulations.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
Assistant Gymnastics Coach
South Coast Baptist College Gymnastics
01.2016 - 01.2018
- Assisted trainers with coaching of gymnastics from beginner to intermediate
- Supervised junior gymnasts
- Set up and packed away equipment
- Implemented health and safety around equipment.
- Served as an exemplary role model for athletes in terms of sportsmanship, dedication, and professionalism both on and off the mat.
- Ensured athlete safety by upholding gym policies, enforcing proper equipment usage rules, and maintaining certifications in first aid or emergency response procedures.
- Enhanced gymnast performance by implementing innovative coaching techniques and training exercises.
Education
Certificate IV Preperations For Health & Nursing - Nursing And Health Studies
Health Science Hub
Murdoch University09.2024
High School Diploma -
Mandurah Baptist College
Lakelands, WA09.2024
Certificate III Health Services Assistance - Nursing
Health Science Hub
Murdoch Univeristy09.2023
Skills
- Customer Service
- Retail Sales
- Stock Ordering
- Product Promotions
- Cash Handling
- Cash Register Operation
- EFTPOS Transactions
- Processing Of Invoices
- Coaching
- Client Liaison
- Relationship Management
- Health and Safety
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Taking Orders
- Self-discipline
- Customer Engagement
- Cleaning
- Clear Communication
- Interactive communication skills
- Flexible Schedule
- Safety awareness
- Resilience and persistence
- Valid Driver's License
- Complex Problem-Solving
- Creativity and Innovation
Accomplishments
- Mandurah Baptist College elected Year 7-11 Mentor to provide guidance and support to new year 7's and mentor them through their first years of high school
- Awarded house merits for behaviour, attitude, respect and excellent grades
- Started up own business in July 2021 - built up a loyal client base, with 3 local businesses placing regular orders
- Invited to Curtin University, as part of a high performing year 9 mathematics group, to participate in their Mathematics Enrichment Classes
- Currently studying in Stream 1 (Extension) across all STEM subjects
- Awarded Student of the Year - Year 6 South Coast Baptist College
- Received Science Student of the Year - Year 6 South Coast Baptist College
- Current member of After School Extracurricular Study Group
References
- Mr Cornelius Smit, Dean of Operations (Secondary), Mandurah Baptist College, (08) 9583 7000
- Mr Bernard Hart, Head of Year 12, Mandurah Baptist College, (08) 9583 7000
- Mrs Sandra-Sue Graham, Team Future Leader, Bunnings, 0473 067 838
Certification
Cert III in Health Services Assistance
Cert IV in Preparation for Health & Nursing Studies
First Aid Provider Certificate
Languages
English
Native or Bilingual
Timeline
Crew Member/Customer Service Representative
Bunnings Warehouse
04.2022 - Current
Receptionist/Administrator
Secret Harbour Family Chiropractic
02.2022 - 03.2022
Business Owner
Boho And Co Macrame
07.2021 - Current
Assistant
Good Start Early Learning, Port Kennedy
03.2019 - 09.2019
Assistant Gymnastics Coach
South Coast Baptist College Gymnastics
01.2016 - 01.2018
Certificate IV Preperations For Health & Nursing - Nursing And Health Studies
Health Science Hub
High School Diploma -
Mandurah Baptist College
Certificate III Health Services Assistance - Nursing
Health Science Hub