Summer Tuttle
Glenorchy,TAS
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service expectations and training in operations. Motivated to learn, grow and excel in all areas.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Operations Assistant
Flash Moves
Moonah, TAS
02.2022 - 05.2022
- Built and maintained relationships with returning and new clients
- Solved problems timely and effectively, ensuring customer satisfaction.
- Answered phone calls, replying to inquiries, delivering messages to staff and clients.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Created clear, precise and properly detailed quotes and service information on company website.
- Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
Customer Service Specialist
Hikka's
North Hobart, TAS
11.2021 - 01.2022
- Recommended products to customers, thoroughly explaining details.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Arranged and prepared tables for customers to offer pleasant experiences to guests
- Kept register accurate through correct billing, payment processing and cash management practices.
- Bussed and reset tables to keep dining room and work areas clean.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Supported branding, digital marketing messaging and advertising campaigns by engaging with followers on various social media platforms.
Dental Assistant Trainee
Healy Orthodontics
Newtown, TAS
05.2021 - 05.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Prepared dental rooms and materials.
Customer Service
Moonah McDonalds
Moonah, TAS
03.2019 - 09.2020
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Used time management and efficient cleaning methods to meet deadlines.
Education
High School Diploma -
Ogilvie High School
Newtown 02.2017 - 12.2020
No Degree -
Elizabeth College
North Hobart 04.2001 -
Skills
Administrative support
Additional Information
Ms Lillian Smith
Grade 10 Coordinator
62288800
Mr Toni Ferreira
Manager at Flash Moves
0421 468 086
Timeline
Operations Assistant
Flash Moves
02.2022 - 05.2022
Customer Service Specialist
Hikka's
11.2021 - 01.2022
Dental Assistant Trainee
Healy Orthodontics
05.2021 - 05.2021
Customer Service
Moonah McDonalds
03.2019 - 09.2020
High School Diploma -
Ogilvie High School
02.2017 - 12.2020
No Degree -
Elizabeth College
04.2001 -
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