Dedicated finance and operational specialist with 15+ years of experience in business, account management, and process improvement, recognized for consistently exceeding performance goals.
Executed month-end reconciliations to ensure accurate financial reporting.
Managed maintenance reports for bucket and service payments allocation.
Addressed maintenance discrepancies to uphold service quality standards.
Facilitated customer service inquiries to enhance client satisfaction.
Processed invoicing and EFT payments to maintain cash flow efficiency.
Raised and closed purchase orders to support procurement operations.
Registered and discharged Personal Property Securities Register (PPSR) documents.
Amended STK list through transfers and updates for asset management.
Managed account relationships for commercial and retail asset finance customers across Australia.
Obtained sensitive information from external customers for finance credit applications.
Processed settlements post-sales delivery, coordinating forklift delivery with internal teams.
Resolved issues with financiers and sales support to enhance customer satisfaction.
Raised purchase orders and EFTs for early contract payouts.
Organized lease agreement assignments to third parties, facilitating forklift collection and lease terminations.
Addressed internal and external inquiries regarding payout figures and lease documents promptly.
Communicated with management to provide reports, updates on policies, and procedures.
Executed reconciliation of customer accounts, allocating payments and processing refunds.
Uploaded daily bank statements to maintain accurate records.
Pursued outstanding debt to improve cash flow.
Adhered to month-end deadlines for reconciliations and invoicing.
Assisted with year-end audits to ensure compliance.
Invoiced major customers and followed up on payments.
Managed 100 inbound and outbound phone calls daily to enhance communication.
Handled petty cash duties to support operational needs.
Created, opened, and closed customer accounts efficiently.
Conducted inbound and outbound customer service calls to address inquiries.
Allocated payments accurately across 600 NSW Ledger accounts.
Performed reconciliations and maintained journals for financial accuracy.
Recovered aged debt to enhance cash flow management.
Executed credit checks to assess customer risk levels.
Organized customer payments and arranged credits within SAP system.
Provided back-up support for NSW Team Leader, including petty cash management and purchase orders.
Spending quality time with friends and family
Travelling