Summer Wiggins-payne
Cronulla,NSW
Summary
Customer-focused Barista and Bartender with over 5 years of experience in the hospitality industry. Strive to provide exceptional service to guests with a friendly and welcoming demeanour. Skilled in Beer, wine, and cocktails; Safe Food Handling practices; Exceptional Customer service; Attention to detail; communication; and Superior organizational Skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Kurnell Recreational Club
03.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Barista and Cook
Silver Beach Cafe
09.2019 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Waitress
Endeavour Chinese
08.2021 - 03.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Bussed and reset tables to keep dining room and work areas clean.
Waitress
Cook At Kurnell
12.2018 - 09.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Education
Bachelor of Business And Event Management -
Torrens University Australia
Sydney, NSW12.2025
High School Diploma -
Kirrawee High School
Kirrawee, NSW09.2022
Skills
- Beer, Wine and Cocktails
- Responsible Alcohol Service
- Responsible Conduct of Gambling
- Maintaining a Clean and sanitised Surface
- Safe Food Handling Practices
- Food Preparation and Safety
- Cash Register Operation
- Exceptional Customer Service
- Attention to Detail
- Excellent Communication Skills
- Superior organisational Skills
Certification
- Responsible Service of Alcohol- 2022
- Responsible Conduct of Gambling- 2023
- League Safe Trainer- 2022
- Cert II in Hospitality- 2022
- Barista Course- 2021
References
Michelle Scott-Young
Silver Beach Cafe
Ph: 0418601347
Rachel Crether
Rock n Co
Ph: 0414 678 646
Timeline
Bartender
Kurnell Recreational Club
03.2023 - Current
Waitress
Endeavour Chinese
08.2021 - 03.2023
Barista and Cook
Silver Beach Cafe
09.2019 - Current
Waitress
Cook At Kurnell
12.2018 - 09.2019
Bachelor of Business And Event Management -
Torrens University Australia
High School Diploma -
Kirrawee High School
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