Summid Rufsan Quayum
3 Ell Avenue, Prestons NSW 2170,NSW
Summary
Dedicated and distinctly trained former police officer with 8 years of experience in NSW State law enforcement, public safety, and crime prevention. Proven track record of maintaining composure under pressure, implementing effective policing strategies, and fostering positive community relations. Skilled in conducting investigations, providing leadership, responding to overt and covert threats and upholding the highest standards of ethics and integrity.
Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements.
Seeking opportunities to apply my experiences, skills and commitment in a new professional context.
Overview
10
10
years of professional experience
Work History
Enforcement Officer
Liverpool City Council
01.2024 - Current
- Worked closely with public and remained courteous and calm while defusing tense situations.
- Enforced Council Laws relating to traffic, parking, abandoned vehicles etc.
- Educating members of the public in relation to council regulations relevant to housing, council venues, garbage disposal and parking.
- Worked collaboratively with control executive team on application of laws, regulations and corporate policies and controls to mitigate risk.
Passenger Service Agent
Dnata
10.2023 - 12.2023
- Organised check-in and boarding processes, enforcing compliance with airline policies.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Enforced global Customs and Visa requirements for Australian citizens in accordance with international guidelines.
- Oversaw ticketing, gate and ramp services.
Special Constable
NSW Police Force-Counter Terrorism/Special Tactics
10.2015 - 09.2023
- Security compliance checks for NSW Police and NSW Government sites in accordance with NSW Police security guidelines and implementing and monitoring effectiveness and results of security measures in accordance with state legislation and NSW Police Policies
- Providing high level security and customer services for NSW Police Force and external agencies, conducting advanced security/surveillance procedures, receptionist duties, general administrative tasks, conducting audits, monitoring and assessing CCTV footage, safeguarding of files and equipment, ensuring safety of high priority Police and Government Officials, ensuring safety of various locations, liaising with relevant stakeholders and conducting overt patrols.
General Duties Police Officer
NSW Police Force
09.2017 - 11.2018
- Responsibilities and taskings: Confronting and managing all aspects of general duties policing, events such as, but not limited to – Domestic Violence Incidents, Motor Vehicle Accidents, Armed Robberies, Fraud, Stealing Offences, Assaults, Deceased Persons and other criminal management issues
- In addition to these taskings, investigations of Summary and Indictable NSW State offences.
Security Officer
Guards Plus
09.2013 - 07.2015
- Unarmed Guard, securing power plants and energy sites, individually secure Endeavor Energy’s site in Blacktown, crowd control, monitor alcohol use, complete daily reposts using Microsoft Office, prepare and monitor correspondence and organize and attend ongoing meetings (taking minutes, organising locations)
Education
Graduate Certificate - Intelligence Analysis
Charles Sturt University
Bathurst, NSW02.2024
Advanced Diploma - Business Management
TAFE NSW
Bankstown, NSW11.2014
Diploma of Management -
TAFE
Liverpool, NSW2011
Higher School Certificate -
Macquarie Fields High School
Macquarie Fields, NSW11.2009
Skills
- Skills and Attributes
- Proficient in
- Microsoft Office Report Development
- Highly Developed Communication Skills Project Planning
- Problem Solving Skills Meeting Minutes
- Highly Developed Analytical and Research Skills Data Entry
- Strong Work Ethic Negotiation Skills
- Excel in Team Work Team Building
- Always Display Initiative File/Records Maintenance
- Adapt to Challenging Environments Schedule Management
- Preparing/conducting Presentation Proficient in SAP (NSW Police Data Systems)
- Decision-Making
- Google Workspace
- Data Management
- Security Planning
Languages
Bengali
Native or Bilingual
Urdu
Professional Working
Timeline
Enforcement Officer
Liverpool City Council
01.2024 - Current
Passenger Service Agent
Dnata
10.2023 - 12.2023
General Duties Police Officer
NSW Police Force
09.2017 - 11.2018
Special Constable
NSW Police Force-Counter Terrorism/Special Tactics
10.2015 - 09.2023
Security Officer
Guards Plus
09.2013 - 07.2015
Graduate Certificate - Intelligence Analysis
Charles Sturt University
Advanced Diploma - Business Management
TAFE NSW
Diploma of Management -
TAFE
Higher School Certificate -
Macquarie Fields High School
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