Sona Amir
Endeavour Hills,VIC
Summary
Customer-focused automotive sales professional with experience at Mitsubishi and Chery dealerships. Skilled in helping diverse customers find the perfect vehicles, ensuring a smooth and enjoyable buying process. Builds genuine relationships, understands needs, and guides clients from initial conversation to key handover. Committed to creating positive experiences for repeat business and referrals. Contributes to team success in a dealership environment that values trust, performance, and exceptional customer care.
Overview
1
1
year of professional experience
Work History
Sales Consultant
Mitsubishi Dandenong
02.2024 - 09.2024
- Conducted product demonstrations to highlight features and benefits of Mitsubishi vehicles.
- Prospected new sales opportunities through service department referrals and follow-ups with existing customers.
- Collaborated with finance, service, and management teams to ensure a seamless customer experience.
- Assisted customers in identifying vehicle options based on needs and preferences.
Sales Consultant
Chery Cranbourne
02.2024 - 06.2024
- Worked closely with the aftermarket and finance teams to create complete sales packages that met both customer needs and dealership goals.
- Built trust with clients through honest communication, detailed product knowledge, and responsive follow-up.
- Maintained knowledge of current promotions, financing options, and inventory levels to assist customers effectively.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maintained accurate records using dealership CRM tools and followed up with leads to maximize closing opportunities.
Skills
- Negotiation & Closing Deals
- Upselling & Cross-Selling
- Lead Generation & Follow-Up
- Objection Handling
- Team Collaboration
- Time Management
- CRM & Dealership Software Proficiency
- Time management
Languages
English – Fluent
Hindi – Fluent
Persian – fluent
Turkish – Fluent
Farsi – Fluent
Accomplishments
- Implemented strategies to increase customer survey response rates, leading to more comprehensive feedback and enhanced customer insights.
- Collaborated with finance and aftermarket teams to consistently meet monthly performance targets, securing bonuses such as Fast Start and Aftermarket incentives.
Timeline
Sales Consultant
Chery Cranbourne
02.2024 - 06.2024
Sales Consultant
Mitsubishi Dandenong
02.2024 - 09.2024
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