Summary
Overview
Work History
Education
Skills
Accomplishments
Mantra Heartist Award January 2025.
Languages
Timeline
Generic

Sunartih Cameron

Canberra,ACT

Summary

Dedicated housekeeper with a proven track record at Mantra Group, excelling in deep cleaning and customer service. Skilled in safe chemical handling and inventory management, I consistently maintained high standards of cleanliness and guest satisfaction, ensuring a welcoming environment. My attention to detail and strong work ethic contributed to a seamless hospitality experience. I come to work to be the absolute best i can be bringing my complete self. I work with integrity and honesty and come to work with a can do positive attitude and role model good work behaviours.

Overview

11
11
years of professional experience

Work History

Housekeeper

Mantra Group
02.2024 - 04.2025
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Polished fixtures to achieve professional shine and appearance.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Sorted, laundered and put away various laundry items.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Operated electronic backpack vacuums and floor sweepers.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Handled requests for extra linens, toiletries and other supplies.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Changed bed linens and collected soiled linens for cleaning.
  • Washed and put away kitchen dishes, utensils and glassware.

Housekeeper

Mantra Group
05.2023 - 01.2024
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Polished fixtures to achieve professional shine and appearance.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
  • Sorted, laundered and put away various laundry items.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Operated electronic backpack vacuums and floor sweepers.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Handled requests for extra linens, toiletries and other supplies.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Changed bed linens and collected soiled linens for cleaning.
  • Washed and put away kitchen dishes, utensils and glassware.

Royal Albert Hotel

Royal Albert Hotel
02.2022 - 05.2023
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Passionate about learning and committed to continual improvement.
  • Developed strong communication and organizational skills through working on group projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Delivered services to customer locations within specific timeframes.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked well in a team setting, providing support and guidance.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Managed time efficiently in order to complete all tasks within deadlines.

Housekeeper

Mandala Hospitality
02.2014 - 02.2022
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Operated electronic backpack vacuums and floor sweepers.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Handled requests for extra linens, toiletries and other supplies.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Changed bed linens and collected soiled linens for cleaning.
  • Washed and put away kitchen dishes, utensils and glassware.

Education

Online Training - Hospitality

Allison Hospitality
Allison Training
07-2018

Skills

  • Good attention to detail and overall room cleanliness
  • Good at setting work priorities for check in and out priorities
  • Assist with training new housekeepers on cleaning techniques and procedures
  • Exposure to inventory ordering, carting and restocking volumes
  • Ensure a smooth guest delivery
  • Consistent at vacuuming, sweeping and mopping to high standards
  • Work at a good pace and attention to time management
  • Role model positive attitude and communication styles
  • Always smiling with guest courteous with a bubbly personality
  • Connect well with team and love good teamwork
  • Promote a top notch cleaning experience for guests
  • Dusting and wiping and stocking supplies for core amenities daily
  • Understand chemical and OHS standards and practices
  • Ensure dishes, pots, pans, fixtures, curtains and windows and blinds and clean and dust free
  • Always ensure any broken findings are reported to management
  • Experience previously working with a supervisor doing spring cleans and deep cleans and polishing
  • Also have experience in making beds, laundry and linen services
  • Handle all chemicals correctly and storage procedures
  • Meet Management expectation and clean rooms in a timely manner in preparation for guests

Accomplishments

  • Achieved the Mantra Heartist Award 2025 by completing Tasks with accuracy and efficiency. Nominated by the team and customer satisfaction feedback.

Mantra Heartist Award January 2025.

Mantra Heartist Award result available for viewing. 

Languages

English
Professional Working
Indonesian
Full Professional

Timeline

Housekeeper

Mantra Group
02.2024 - 04.2025

Housekeeper

Mantra Group
05.2023 - 01.2024

Royal Albert Hotel

Royal Albert Hotel
02.2022 - 05.2023

Housekeeper

Mandala Hospitality
02.2014 - 02.2022

Online Training - Hospitality

Allison Hospitality

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Sunartih Cameron