Summary
Work History
Education
Skills
Reference
Timeline
Generic

Sunayana Ashwinikumar Sodhi

Adelaide,SA

Summary

Proven to enhance customer satisfaction and maintain strict confidentiality, my tenure at Myer showcased my adeptness in compassionate caregiving and client confidentiality. Leveraging skills from diverse roles, including administrative efficiency at Hope Education And Migration, I excel in behavioral management and privacy, ensuring high-quality, empathetic service delivery.

Work History

Personal Care Worker

Aldersgate Residential Aged Care
  • Done 3 weeks placement at Aldersgate Residential Age Care in Felixstow, wherein I have learnt and performed the ADL's for the residents.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.

Kitchen Hand

Chef Of Curry
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Transported food items from storage areas to kitchen for prepping.
  • Enhanced customer satisfaction by promptly addressing any concerns or special requests from guests regarding their meals.

Customer Service Representative

Myer
  • Done billing at POS
  • Recovery in Reserve and DOC for several departments.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Admin

Hope Education And Migration
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

Education

Certificate III in Individual Support (Ageing) -

AUZ Training
Adelaide, SA

Master of Science - Information Technology

VIT College
Mumbai, India

Skills

  • Client Confidentiality
  • Personal Hygiene Assistance
  • Compassionate Caregiving
  • Behavioral Management

Reference

Laxmi Karki

Registered Nurse (Aldersgate Residential Age Care)

Email: Karkypuja77@gmail.com

Contact: 0416429127


Amarjit Kaur

Personal Care Worker (Aldersgate Residential Age Care)

Mobile: 0425661362


Gopal

Owner (Chef of Curry)

Mobile: 0423662207


Jyoti Bala

Team Leader (Myer)

Mobile: 0423662207


Chetan Khanna

Owner (Hope Education and Migration)

Mobile: 0431219172

Timeline

Personal Care Worker

Aldersgate Residential Aged Care

Kitchen Hand

Chef Of Curry

Customer Service Representative

Myer

Admin

Hope Education And Migration

Certificate III in Individual Support (Ageing) -

AUZ Training

Master of Science - Information Technology

VIT College

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Sunayana Ashwinikumar Sodhi