Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sundus Yousuf

Ballajura,WA

Summary

Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag and carry purchases. Offers energetic approach to assisting customers and fellow employees.

Overview

2
2
years of professional experience

Work History

Crew Member

Chicken Treat
02.2022 - 10.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Cashier Assistant

IGA Supermarket
03.2023 - 08.2023
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.

Customer Service Representative

Woolworths
05.2021 - 11.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Australian Islamic College
Kewdale, WA
11.2025

Skills

  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Patience and Empathy
  • Cash handling expertise
  • Store Cleaning
  • Product Scanning
  • Basic Math
  • Reliability and punctuality
  • Cash Handling
  • Flexible Schedule
  • Critical Thinking

Languages

Arabic
Professional Working
Somali
Native or Bilingual

Timeline

Cashier Assistant

IGA Supermarket
03.2023 - 08.2023

Crew Member

Chicken Treat
02.2022 - 10.2022

Customer Service Representative

Woolworths
05.2021 - 11.2021

Australian Islamic College

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Sundus Yousuf