Sunghyun Park
Fortitude Valley,QLD
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills for over seven years.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
K-Fresh Mart
Stafford Heights, QLD
04.2023 - Current
- Implemented systems for tracking leads from initial contact through purchase completion.
- Collaborated with marketing teams to develop promotional materials that targeted specific audiences.
- Conducted regular meetings with the sales team to review goals, discuss challenges, and strategize for upcoming campaigns.
- Negotiated contracts with vendors and suppliers related to product pricing and delivery timelines.
- Analyzed sales data to identify areas of improvement in the sales process.
- Developed and implemented sales strategies to increase customer satisfaction and loyalty.
- Coached, developed and motivated team to achieve revenue goals.
Graphic Designer
CA National Services
Willawong , QLD
06.2016 - 04.2023
- Created training materials and conducted group trainings on new processes or procedures.
- Developed strategies for problem solving and conflict resolution among team members.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Conducted regular performance reviews to assess individual team member progress.
Graphic Designer
Hanaromart
Sunnybank, QLD
10.2014 - 04.2016
- Maintained accurate records of personnel files including payroll information; updated employee records upon changes in status or position.
- Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
- Collaborated with other managers across the organization in order to identify best practices that could be implemented at all levels.
- Developed and implemented team-building strategies to promote collaboration and cohesion.
Digital Marketer
Iae EDUNET
Brisbane City, QLD
02.2014 - 06.2014
- Optimized website content for search engine visibility via meta tags, page titles, headings.
- Researched industry trends related to digital marketing techniques in order to stay up-to-date with best practices.
- Analyzed customer data to identify trends in purchasing behavior and create targeted email campaigns.
Education
Visual Communication Design -
Griffith University
QLD12-2014
Skills
- Lead tracking
- Task delegation
- Customer satisfaction
- Team coaching
- Marketing collaboration
- Problem solving
- Schedule preparation
- Regulatory compliance
Accomplishments
- Bronze, Milk Advertising Competition, Seoul 2009
- Finalist, Air Pollution Advertising Competition, Seoul, 2009
- Finalist, Hanwoo (Korean beef), promotional advertising competition, Seoul 2010
Certification
- Open driver license
- RSA
Languages
English
Professional
Korean
Native/ Bilingual
Timeline
Manager
K-Fresh Mart
04.2023 - Current
Graphic Designer
CA National Services
06.2016 - 04.2023
Graphic Designer
Hanaromart
10.2014 - 04.2016
Digital Marketer
Iae EDUNET
02.2014 - 06.2014
Visual Communication Design -
Griffith University