Summary
Overview
Work History
Education
Skills
Timeline
Generic

SUNGIL JUNG

BEACON HILL,NSW

Summary

I would like to transfer my current skills to a new career for more balanced life with long-term view. After hard working on hospitality business over 15 years, I am looking for something to do with my next life. I like driving and good to learn new skill. Possesses excellent customer service and communication skill.


Overview

24
24
years of professional experience

Work History

Cafe Manager and Barista

Self-employeed
11.2018 - 08.2023
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Sushi Chef and Shop Manager

Self-employeed
03.2006 - 07.2017
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.

Stock Controller

Valleygirl
12.2003 - 12.2005
  • Determined and performed appropriate adjustments of authorized stock levels.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.

Patent Analyst

WIPS
03.1999 - 07.2003
  • Maintained familiarity with cutting-edge technology for subject matter fluency when analyzing prospective patents.
  • Leveraged team expertise to support analysis and accurate outcomes.
  • Consulted and interviewed clients for more complex understanding of patent proposals, noting pertinent details.
  • Assisted attorneys with IP transactions, post-grant proceedings, litigation and other IP counsel needs.

Education

M.D. - Engineering Mechanics

University of New South Wales
Sydney, NSW
10.2000

Bachelor of Science - Engineering Mechanics

Kangwon National University
Chunchen, South Korea
03.1998

Skills

  • Good communication skill and problem solving skill
  • Good attitude to customer and interpersonal skill
  • Patience
  • Good knowledge of traffic laws
  • Good driving record and defensive driving

Timeline

Cafe Manager and Barista

Self-employeed
11.2018 - 08.2023

Sushi Chef and Shop Manager

Self-employeed
03.2006 - 07.2017

Stock Controller

Valleygirl
12.2003 - 12.2005

Patent Analyst

WIPS
03.1999 - 07.2003

M.D. - Engineering Mechanics

University of New South Wales

Bachelor of Science - Engineering Mechanics

Kangwon National University
SUNGIL JUNG