Sungwoo Hyun ( Levi )
Melbourne,VIC
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to a safe and welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Cafe 304
08.2022 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Sharing my opinions with my team members by setting up coffee
Barista & FOH
FUNIS
03.2021 - 06.2022
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Packaged bagels, muffins and other food items for customer purchase.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Barista
Period
01.2020 - 04.2021
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Helped management keep adequate supply on hand by notifying of shortages.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Associate of Science - Police Administration
DongGuk University
Seoul , Korea03.2022
Skills
- POS Systems
- Foam Art
- Friendly and Outgoing
- Hospitality Service Expertise
- Espresso preparation
- Multitasking
- Customer service
- Excellent Memory
- Team Player
Websites
Accomplishments
- Served individually made coffee drinks to over 93 customers daily.
- Participated in KCTC (Korea Cup Tasters Championship)
Certification
- Barista Certification Level 1, Korea Coffee Association
- Barista Certification Level 2, Korea Coffee Association
- RSA Certificated
Languages
Korean
Native or Bilingual
English
Limited Working
Timeline
Barista
Cafe 304
08.2022 - 08.2023
Barista & FOH
FUNIS
03.2021 - 06.2022
Barista
Period
01.2020 - 04.2021
Associate of Science - Police Administration
DongGuk University
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