Shaheer Yar Khan
Melbourne
Summary
Personable and analytical individual with talent for breaking down complex problems and providing actionable insights. Possesses foundational understanding of business operations and data analysis, with proficiency in Excel and SQL. Poised to drive process improvements and support strategic decision-making through data-driven analysis.
Overview
9
9
years of professional experience
Work History
Sales Associate
Lagardere Travel Retail
11.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
Vicinity Centres
11.2024 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Exceeded performance metrics consistently.
Sales Associate
BP Petroleum
01.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Intern
Arena Cinema
05.2019 - 07.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
Assistant Director Logistics
Roots IVY International School (IYLO)
09.2018 - 12.2018
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for team to maintain a high-quality School Event.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
Volunteer
WWF-Pakistan
08.2018 - 09.2018
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
Volunteer
Al-Shifa Trust Eye Hospital
06.2017 - 07.2017
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Facilitated better healthcare access by volunteering at free clinics.
- Boosted donations to organization by strategizing and executing fundraising events.
- Strengthened volunteer team effectiveness by providing training sessions.
Intern
WWF-Pakistan
03.2017 - 04.2017
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Volunteer
Akhuwat
06.2016 - 07.2016
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
Education
Bachelor of Science - Business Analytics
Swinburne University of Technology
Melbourne, VIC12-2024
Alevel
Roots International IVY
Rawalpindi, Pakistan08-2020
Olevel
Cadet College Hassanabdal
Hassanabdal, Pakistan08-2018
Skills
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving skills
- HTML and CSS
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
Languages
English
Full Professional
Urdu
Full Professional
Pashto
Limited Working
Timeline
Customer Service Representative
Vicinity Centres
11.2024 - 12.2024
Sales Associate
Lagardere Travel Retail
11.2022 - Current
Sales Associate
BP Petroleum
01.2022 - 09.2022
Intern
Arena Cinema
05.2019 - 07.2019
Assistant Director Logistics
Roots IVY International School (IYLO)
09.2018 - 12.2018
Volunteer
WWF-Pakistan
08.2018 - 09.2018
Volunteer
Al-Shifa Trust Eye Hospital
06.2017 - 07.2017
Intern
WWF-Pakistan
03.2017 - 04.2017
Volunteer
Akhuwat
06.2016 - 07.2016
Bachelor of Science - Business Analytics
Swinburne University of Technology
Alevel
Roots International IVY
Olevel
Cadet College Hassanabdal
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