Sunia Naulago
Sunnybank,QLD
Summary
attending major and minor network fault,
-implement and isolate fault.
installed,operate and maintain coper and fibre optic connectivity of business and residential voivce and data.
task and skills
direct feeding/install cabinets/remove RSS and link to a MSAN.
data capture/cut over
Installing multi system access node
installing ODF /ONT
work in nthe serve room upgrading 5G
mount rack/setup pigtail/splice/install ODF
installing of ODF /microwave in all access towers
-attending fault
-internal wiring
-external wiring
-surveying of the line
-installation of pair gain
-pulling of SSA cables
-pulling of cat 5
- connecting 2 switches via ethernet cable
- configuration of switch
- connect cable device..computers..wi fi access point.
-Poe light..Iot devices..servers in an nEthernet LAN
-install SISCO network switch
Enterprise work
Overview
11
11
years of professional experience
Work History
Telecomunication Technician
Fibre Network Engineering
08.2020 - 09.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Liaised with internal departments to optimize productivity and efficiency.
Telecomunication Technician
Telecom Fiji
03.2014 - 10.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Elevated data security, implementing robust cybersecurity measures across all systems.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Streamlined communication, introducing centralized platform for logging and tracking technical issues.
- Facilitated seamless software upgrades, minimizing disruptions to daily operations.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
Education
No Degree - CCNA,sisco Networking Technology
Fiji National University
Suva ,Fiji03-2019
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Preventive Maintenance
- Documentation and reporting
- Equipment maintenance
- Work Planning and Prioritization
- Customer interaction
- System troubleshooting
- Safety Equipment
- System installation
- Equipment calibration
- System Tests
Timeline
Telecomunication Technician
Fibre Network Engineering
08.2020 - 09.2024
Telecomunication Technician
Telecom Fiji
03.2014 - 10.2019
No Degree - CCNA,sisco Networking Technology
Fiji National University
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