Muhammad Suniaji Wibisono
Albion Park Rail,NSW
Summary
My mission is to become a professional leader who brings organization to an ever changing multinational level company, guided by integrity, discipline and communication. I'm confident in every situation, so I could effectively address the audience due to my experiences in facing many type of customer. I do and interested to learn something new and I'll be able to use variety of my skills to enhance the organization business processes.
By earning Master of Supply Chain Management and Business Analytics degree, I obtain a comprehensive skill set, specialized knowledge, and strategic insights to drive operational excellence, mitigate risks, and optimize supply chain performance. Organizations will obtain benefit within their operational performance due to my analytical skills to improve efficiency, reduce costs, and effectively manage global supply chains in an increasingly complex and interconnected business landscape.
Overview
7
7
years of professional experience
Work History
Retail Sales Assistant
Neglected Society
07.2022 - Current
- Support organization to achieve daily sales target
- Assist customer with any queries (sales, refunds, exchanges, etc.)
- Assist product receiving and product processing
- Establish product presentation quality on the company website
- Match up inventories in the system with on hand inventories
- Assure product marketing in every sales channel (social media, company website, google ad, etc.)
- Used the POS system to process sales, returns, online orders, and gift card activations.
Stock Taker
Total Tools
05.2022 - 07.2022
- Completed physical inventory counts each month.
- Answered customer questions and provided detailed product information.
- Conducted inventory and restocked items throughout day.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Participate in Daily Receiving activities that involves managing product movement from the truck until product display resulting improvement of store productivity
- Perform Merchandising Activity by assuring product display, which involve product position, product labels and product placement that increase customer satisfaction
Business Consultant
PT Traktor Nusantara
03.2018 - 12.2020
- Pre-Sales : Create database of potential customers in my designated area by door-to-door company introduction and networking with both local and international contractors, meet with designated clients and consult with them to determine their requirements, negotiate with the customer to define agreement regarding unit price, delivery terms and payment terms, finally collect the customer's first payment as initial assessment to perform sales activity
- Sales : Assist the client on unit testing, ensure that the delivery process is matched with contract, client working conditions and schedule, perform on site testing and collect final payment in accordance with sales contract
- After Sales : Resolve any occasional discrepancies, conduct on-site training for users and maintain relationships between company and customers for further opportunities
Hotel Operations Specialist
Traveloka
05.2017 - 07.2017
- Acting as an intermediary between customers, hotel management and hotel provider to resolve issues related to customer booking and customer check-in
- Re-book check-in schedule based on the payment data and booking details.
Warehouse Assistant
PT. KIMIA FARMA
06.2016 - 06.2017
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Supply Chain Assistant
Pertamina EP
06.2016 - 07.2016
- Under the sub-unit of Formality Custom Clearance Analyst, we contribute to the collection of 3rd party permission documents to pass the national customs authority, so they could receive permission grants to receive imported goods and enter the customs region.
Education
MBA - Business Analytics
University of Wollongong
Wollongong, NSW06.2023
Master of Science - Supply Chain Management
University of Wollongong
Wollongong, NSW08.2022
Bachelor of Science - Industrial Engineering
Telkom University
Bandung, Indonesia09.2017
Skills
- Problem Solving
- Data-driven decision-making
- Continuous Improvements
- System Optimization
- Negotiation Competency
- Strategic Planning
- Planning and Execution
- Sales Channel Development
- Project Management
Timeline
Retail Sales Assistant
Neglected Society
07.2022 - Current
Stock Taker
Total Tools
05.2022 - 07.2022
Business Consultant
PT Traktor Nusantara
03.2018 - 12.2020
Hotel Operations Specialist
Traveloka
05.2017 - 07.2017
Warehouse Assistant
PT. KIMIA FARMA
06.2016 - 06.2017
Supply Chain Assistant
Pertamina EP
06.2016 - 07.2016
MBA - Business Analytics
University of Wollongong
Master of Science - Supply Chain Management
University of Wollongong
Bachelor of Science - Industrial Engineering
Telkom University
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