Sunidhi
MELBOURNE
Summary
Compassionate and dedicated Team Leader with over 2 years of experience in the disability and community services sector, including experience supporting participants with complex care needs. Skilled in leading support teams, coordinating daily operations within SIL settings, managing documentation, and ensuring high-quality person-centred care. Experienced in diabetes management, medication support, staff supervision, and maintaining compliance with NDIS standards. Currently completing a Master of Social Work, with strong communication, leadership, and problem-solving skills and a commitment to improving participant outcomes and promoting independence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Leader
Oneness care disability services
Melton
05.2025 - 03.2026
- Led and supported a team of disability support workers to deliver high-quality, person-centred care to NDIS participants.
- Coordinated staff rosters, shift allocations, and day-to-day service operations to ensure participants’ needs were met.
- Provided supervision, mentoring, and training to support workers, promoting professional development and best practices.
- Maintained accurate documentation, including progress notes, incident reports, and participant records in line with NDIS standards.
- Collaborated with participants, families, support coordinators, and allied health professionals to achieve individual goals and outcomes.
- Managed staff and participant concerns, resolving issues professionally while ensuring a safe and positive environment.
- Monitored compliance with organisational policies, NDIS Practice Standards, and workplace health and safety requirements.
- Delegated daily tasks to team members to optimize group productivity.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Personal Care Assistant
Medstar nursing agency
Melbourne
02.2025 - 11.2025
- Assisted residents with personal care activities, including showering, dressing, grooming, toileting, and mobility support.
- Supported residents with meals, feeding assistance, hydration, and monitoring nutritional intake.
- Assisted with transferring, repositioning, and mobility using appropriate manual handling techniques and equipment.
- Monitored residents’ health and wellbeing, reporting any changes or concerns to the nursing team promptly.
- Maintained accurate documentation, including care notes, observations, and incident reports in accordance with facility policies.
- Built positive relationships with residents and their families while promoting dignity, independence, comfort, and quality of life.
Disability Support Worker
Belief disability services
Wyndham vale
10.2024 - 08.2025
- Provided person-centred support to individuals with disabilities, assisting with personal care, daily living activities, and promoting independence.
- Supported participants with community access, social activities, appointments, shopping, and transportation.
- Assisted with medication administration and monitored participants’ health and wellbeing while following care plans and organisational procedures.
- Built positive relationships with participants, families, and other healthcare professionals to ensure quality support and communication.
- Maintained accurate progress notes, incident reports, and participant records in accordance with NDIS standards and company policies.
- Assisted with household tasks including meal preparation, cleaning, laundry, and maintaining a safe and comfortable living environment.
- Supported participants in achieving their individual goals, encouraging choice, dignity, inclusion, and active participation in the community.
Team Leader
Belief disability services
Wyndham vale
01.2025 - 07.2025
- Led the day-to-day operations of a SIL home, ensuring participants received safe, high-quality, and person-centred support.
- Coordinated and supervised support workers on shift, providing guidance, task delegation, and ongoing support to maintain quality care.
- Supported participants with complex needs, including diabetes management, medication administration, health monitoring, and appointment coordination.
- Maintained communication with families, support coordinators, nurses, and allied health professionals to ensure continuity of care.
- Monitored participant wellbeing, responded to incidents and emergencies, and ensured appropriate reporting and follow-up actions were completed.
- Maintained accurate documentation, including progress notes, medication records, incident reports, and handover reports in line with NDIS requirements.
- Assisted with rostering, staff onboarding, and ensuring the SIL home operated in accordance with organisational policies, NDIS standards, and workplace safety procedures.
Skills
- Person-Centred Care
- Personal Care & Activities of Daily Living (ADLs)
- Disability Support & Aged Care Support
- Team Leadership & Staff Supervision
- Medication Assistance & Administration
- Diabetes Management & Health Monitoring
- PEG Feeding
- Manual Handling & Hoist Transfers
- Community Access & Transport Assistance
- Care Planning & Risk Management
- Incident Reporting & Documentation
- NDIS Practice Standards & Compliance
- Communication & Interpersonal Skills
- Conflict Resolution & Problem Solving
- Time Management & Organisation
- Rostering & Shift Coordination
- Microsoft Office (Word, Excel, Outlook)
- Client Record Management
- First Aid & CPR
- Infection Prevention & Control
- Cultural Awareness & Inclusive Practice
Certification
Master of Social Work (Qualifying) – Currently Studying
Graduate Certificate in Human Services
Certificate III in Individual Support (Ageing and Disability) – CHC33021
Graduate Certificate in Human Services
Certificate III in Individual Support (Ageing and Disability) – CHC33021
References
muhammad@medstarnursingcare.com.au
pannu@onenesscare.com.au/0450080751
Info@Beliefdisabilityservices.com.au/0469 041 705
Timeline
Team Leader
Oneness care disability services
05.2025 - 03.2026
Personal Care Assistant
Medstar nursing agency
02.2025 - 11.2025
Team Leader
Belief disability services
01.2025 - 07.2025
Disability Support Worker
Belief disability services
10.2024 - 08.2025