Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sunil Bista

Gymea,New South Wales

Summary

Reliable Facilities Manager with detail- and results-oriented nature. Possessing an exceptional commitment to quality and service. Hardworking Facilities Manager experienced in tenant relations, maintenance oversight and providing technical expertise to building owners and occupants. Motivated leader with excellent relationship-building and decision-making abilities. Desiring a permanent role with room for advancement. Goal-oriented facilities maintenance professional with excellent leadership, problem-solving and multitasking skills. Well-versed in HVAC, plumbing and electrical systems, as well as structural and codes requirements. Focused on maintaining smooth and efficient building operations. Proactive and resourceful manager with top-notch communication skills and a disciplined approach. Offering 20 years of progressive experience. Hardworking Facilities Manager skilled at communicating staff and personnel at every level. Adept at providing guidance to new employees while managing outside technicians. Dedicated Facilities Operations Manager bringing 20 years of experience in energy management and building systems, including mechanical, security, automation and HVAC. Excellent leadership skills with proficiency in developing relationships, building consensus and leading positive organizational change. Dedicated Maintenance Supervisor offering [Number] years of successful team management in maintenance-driven roles. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency. Accomplished in meeting budget requirements, minimizing downtime and leading successful maintenance teams. Knowledgeable about leading inspections, planning updates and directing projects. Highly organized and detail-oriented Facility Manager bringing 20 years of experience in providing leadership to [Type] and [Type] teams. Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among personnel. Critical-thinking Facility Manager with 20 years of proven successful cost-reduction techniques, efficient work scheduling and error-free compliance inspections. Adept at aligning departmental goals and personnel assignments to achieve on-time job completion, supporting overall company objectives. Qualified experience brings background in managing and maintaining facility operations. Offers strong safety record and attention to detail. Methodical about checking work and correcting concerns. Knowledgeable Facilities Manager articulate in communication and decisive in leadership. Smoothly runs preventive maintenance programs and special projects. Organized supply manager and analytical problem solver. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Facility Manager position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Facilities Manager

TGC Property Group
10.2023 - Current
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
  • Created sustainable improvement initiatives for efficient use of energy.
  • Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
  • Developed and oversaw budgets for facilities and worked within cost restraints.

Facilities Manager

Colliers
06.2020 - 10.2023
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
  • Created sustainable improvement initiatives for efficient use of energy.
  • Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Reviewed and oversaw construction and renovation projects.
  • Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
  • Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
  • Interviewed, hired, and trained qualified maintenance employees.
  • Coordinated space planning efforts to optimize facility usage and accommodate changing business needs.
  • Conducted daily inspections of facility grounds, external structure, systems, and equipment.
  • Supervised staff of 20 in day-to-day activities.
  • Conducted routine inspections of facility grounds, external structure, systems, and equipment.
  • Coached and mentored associate installation specialists in system installation.
  • Accounted for building usage and organizational needs when planning maintenance activities.
  • Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
  • Documented records on pricing, energy consumption and activity reports.
  • Prepared reports and schedules with accuracy.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Investigated problems and determined appropriate remedies.
  • Created management reports outlining important facility statistics.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
  • Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
  • Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
  • Supervised staff of 6 in day-to-day activities.
  • Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
  • Oversaw annual budget to handle supply, labor and maintenance needs.
  • Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
  • Tracked and documented operational and financial records to perform analysis of performance and costs.
  • Held tool box talk with staff re facility procedures.
  • Responded to building emergencies and managed repairs.
  • Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Directed tenant improvements to meet contractual demands and update building areas.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
  • Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
  • Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
  • Led cross-functional teams to complete complex facility projects on time and within budget constraints.
  • Performed start-up functions on systems based on project plans, specifications and contract documents.
  • Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
  • Led corporate initiatives such as developing and implementing Sales and Marketing Training program.
  • Analyzed building control and HVAC system performance and recommended improvements.
  • Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
  • Utilized benchmarking data to identify best practices in the industry, leading continuous improvement initiatives within the facilities management team.
  • Controlled expenses to meet budget requirements.
  • Drove continuous improvement of processes and systems operation.
  • Ordered, maintained and distributed supplies and inventory.
  • Maintained facility grounds, equipment, and safety compliance.
  • Monitored electricity, gas and water systems for proper function to minimize costs.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Identified issues, analyzed information and provided solutions to problems.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Delivered services to customer locations within specific timeframes.
  • Resolved problems, improved operations and provided exceptional service.
  • Gained strong leadership skills by managing projects from start to finish.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proven ability to learn quickly and adapt to new situations.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Provided professional services and support in a dynamic work environment.
  • Developed strong communication and organizational skills through working on group projects.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Applied effective time management techniques to meet tight deadlines.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Facilities Manager

Knightfrank
09.2015 - 04.2020
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
  • Created sustainable improvement initiatives for efficient use of energy.
  • Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Reviewed and oversaw construction and renovation projects.
  • Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as WH & S requirements.
  • Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
  • Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
  • Interviewed, hired, and trained qualified maintenance employees.
  • Coordinated space planning efforts to optimize facility usage and accommodate changing business needs.
  • Conducted routine inspections of facility grounds, external structure, systems, and equipment.
  • Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
  • Supervised staff of 12 in day-to-day activities.
  • Oversaw annual budget to handle supply, labor and maintenance needs support PM with OPEX and CAPEX budgeting.
  • Oversaw facility renovations, ensuring all compliances and adherence to local building codes.
  • Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
  • Documented records on pricing, energy consumption and activity reports.
  • Prepared reports and schedules with accuracy.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Investigated problems and determined appropriate remedies.
  • Created management reports outlining important facility statistics.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
  • Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
  • Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
  • Held classes to teach staff facility procedures.
  • Tracked and documented operational and financial records to perform analysis of performance and costs.
  • Responded to building emergencies and managed repairs.
  • Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Directed tenant improvements to meet contractual demands and update building areas.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
  • Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
  • Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
  • Led cross-functional teams to complete complex facility projects on time and within budget constraints.
  • Performed start-up functions on systems based on project plans, specifications and contract documents.
  • Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
  • Led corporate initiatives such as developing and implementing Sales and Marketing Training program.
  • Analyzed building control and HVAC system performance and recommended improvements.
  • Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
  • Utilized benchmarking data to identify best practices in the industry, leading continuous improvement initiatives within the facilities management team.
  • Controlled expenses to meet budget requirements.
  • Drove continuous improvement of processes and systems operation.
  • Ordered, maintained and distributed supplies and inventory.
  • Maintained facility grounds, equipment, and safety compliance.
  • Monitored electricity, gas and water systems for proper function to minimize costs.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Identified issues, analyzed information and provided solutions to problems.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Delivered services to customer locations within specific timeframes.
  • Resolved problems, improved operations and provided exceptional service.
  • Gained strong leadership skills by managing projects from start to finish.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proven ability to learn quickly and adapt to new situations.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Provided professional services and support in a dynamic work environment.
  • Developed strong communication and organizational skills through working on group projects.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Applied effective time management techniques to meet tight deadlines.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Building and Leasing Manager

Pacific Building Management Group
06.2010 - 10.2015
  • Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Collaborated with maintenance teams to address property upkeep, enhancing overall appearance and functionality of units.
  • Boosted tenant retention rates with proactive communication strategies designed to foster long-term relationships.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Analyzed trends in the rental market to predict future growth opportunities and develop strategic plans accordingly.
  • Streamlined the leasing process for efficiency by implementing an online application system.
  • Created and submitted daily reports on leasing activities.
  • Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
  • Monitored performance of individual leasing agents and coached on successful strategies.
  • Managed daily and weekly marketing and leasing plans.
  • Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Assisted property managers with budget preparation and expense tracking, optimizing resource allocation across the entire portfolio of managed properties.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
  • Negotiated favorable contract terms with vendors, reducing expenses for property management companies.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Planned special events such as lotteries, dedications and project tours.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Completed annual rent calculations using housing database software.
  • Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.
  • Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
  • Conducted comprehensive market research to maintain competitive pricing and ensure maximum profitability for property owners.
  • Successfully grew dealership relationships by 80%.
  • Coordinated move-in logistics for new residents, easing their transition into their new homes while maintaining a smooth workflow within the office environment.
  • Organized and hosted community events, fostering a positive living environment for tenants.
  • Coordinated appointments to show marketed properties.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Collected, completed, and processed lease applications.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Created, coordinated, and engaged in marketing campaigns.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Implemented innovative advertising campaigns to showcase available properties, attracting prospective tenants more efficiently than competitors'' methods.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Explained terms of lease and amounts to be paid to tenants.
  • Supervised leasing teams across multiple locations while maintaining overall operational efficiency at each site.
  • Assisted in the acquisition of new properties by providing comprehensive financial analysis and property evaluations, ensuring sound investment decisions for the company.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Collected and maintained careful records of rental payments and payment dates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Prepared detailed financial reports for property owners, ensuring transparency and accuracy in all transactions.
  • Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
  • Communicated effectively with owners, residents, and on-site associates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Trained leasing professionals on regulatory requirements, company policies, and office procedures.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.
  • Enhanced company reputation as a leader in the industry through consistently delivering outstanding customer service.
  • Developed and implemented tactical marketing plans.
  • Established key relationships with potential leasers and renters.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Gained strong leadership skills by managing projects from start to finish.
  • Self-motivated, with a strong sense of personal responsibility.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Resolved problems, improved operations and provided exceptional service.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Paid attention to detail while completing assignments.
  • Provided professional services and support in a dynamic work environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.

Building and Leasing Manager

Meriton
04.2006 - 09.2010
  • Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Collaborated with maintenance teams to address property upkeep, enhancing overall appearance and functionality of units.
  • Boosted tenant retention rates with proactive communication strategies designed to foster long-term relationships.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Analyzed trends in the rental market to predict future growth opportunities and develop strategic plans accordingly.
  • Streamlined the leasing process for efficiency by implementing an online application system.
  • Created and submitted daily reports on leasing activities.
  • Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
  • Monitored performance of individual leasing agents and coached on successful strategies.
  • Managed daily and weekly marketing and leasing plans.
  • Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Assisted property managers with budget preparation and expense tracking, optimizing resource allocation across the entire portfolio of managed properties.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
  • Negotiated favorable contract terms with vendors, reducing expenses for property management companies.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Planned special events such as lotteries, dedications and project tours.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Completed annual rent calculations using housing database software.
  • Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.
  • Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
  • Conducted comprehensive market research to maintain competitive pricing and ensure maximum profitability for property owners.
  • Successfully grew dealership relationships by 90%.
  • Coordinated appointments to show marketed properties.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Collected, completed, and processed lease applications.
  • Created, coordinated, and engaged in marketing campaigns.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Implemented innovative advertising campaigns to showcase available properties, attracting prospective tenants more efficiently than competitors'' methods.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Explained terms of lease and amounts to be paid to tenants.
  • Supervised leasing teams across multiple locations while maintaining overall operational efficiency at each site.
  • Assisted in the acquisition of new properties by providing comprehensive financial analysis and property evaluations, ensuring sound investment decisions for the company.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Collected and maintained careful records of rental payments and payment dates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Prepared detailed financial reports for property owners, ensuring transparency and accuracy in all transactions.
  • Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
  • Communicated effectively with owners, residents, and on-site associates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Trained leasing professionals on regulatory requirements, company policies, and office procedures.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.
  • Developed and implemented tactical marketing plans.
  • Enhanced company reputation as a leader in the industry through consistently delivering outstanding customer service.
  • Established key relationships with potential leasers and renters.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Gained strong leadership skills by managing projects from start to finish.
  • Self-motivated, with a strong sense of personal responsibility.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Resolved problems, improved operations and provided exceptional service.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Paid attention to detail while completing assignments.
  • Provided professional services and support in a dynamic work environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Coordinated move-in logistics for new residents, easing their transition into their new homes while maintaining a smooth workflow within the office environment.
  • Organized and hosted community events, fostering a positive living environment for tenants.

Building and Facilities Manager

ISS Facility Services
03.2001 - 08.2006
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Interviewed, hired, and trained qualified maintenance employees.
  • Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting.
  • Performed start-up functions on systems based on project plans, specifications and contract documents.
  • Conducted routine inspections of facility grounds, external structure, systems, and equipment.
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
  • Oversaw annual budget to handle supply, labor and maintenance needs.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
  • Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Prepared reports and schedules with accuracy.
  • Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
  • Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
  • Investigated problems and determined appropriate remedies.
  • Accounted for building usage and organizational needs when planning maintenance activities.
  • Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Led cross-functional teams to complete complex facility projects on time and within budget constraints.
  • Analyzed building control and HVAC system performance and recommended improvements.
  • Controlled expenses to meet budget requirements.
  • Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Drove continuous improvement of processes and systems operation.
  • Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
  • Responded to building emergencies and managed repairs.
  • Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
  • Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
  • Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
  • Created sustainable improvement initiatives for efficient use of energy.
  • Supervised staff of 20 in day-to-day activities.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Documented records on pricing, energy consumption and activity reports.
  • Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Directed tenant improvements to meet contractual demands and update building areas.
  • Monitored electricity, gas and water systems for proper function to minimize costs.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Maintained facility grounds, equipment, and safety compliance.
  • Utilized benchmarking data to identify best practices in the industry, leading continuous improvement initiatives within the facilities management team.
  • Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth.
  • Ordered, maintained and distributed supplies and inventory.
  • Reduced energy consumption through regular audits and implementation of energy-saving initiatives.
  • Held classes to teach staff facility procedures.
  • Reviewed and oversaw construction and renovation projects.
  • Led corporate initiatives such as developing and implementing Sales and Marketing Training program.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
  • Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
  • Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
  • Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
  • Coached and mentored associate installation specialists in system installation.
  • Tracked and documented operational and financial records to perform analysis of performance and costs.
  • Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
  • Created management reports outlining important facility statistics.
  • Coordinated space planning efforts to optimize facility usage and accommodate changing business needs.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Delivered services to customer locations within specific timeframes.
  • Proven ability to learn quickly and adapt to new situations.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Gained strong leadership skills by managing projects from start to finish.
  • Resolved problems, improved operations and provided exceptional service.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Provided professional services and support in a dynamic work environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Education

No Degree - Real Estate

Realserve
Sydney, NSW
04.2007

Skills

  • Leadership and supervision
  • Strategic Planning
  • Waste Management
  • Energy management
  • Environmental Compliance
  • Cost-reduction methods
  • Personnel Oversight
  • Building inspections
  • Service contracts management
  • Budget Administration
  • Operations Oversight
  • Space Utilization
  • Asset Management
  • Emergency Preparedness
  • Team Leadership
  • Preventative Maintenance/ Management
  • Technical knowledge
  • Employee Hiring
  • Planning and scheduling
  • Innovation and Creativity
  • Analytical Thinking
  • Presentation
  • Performance Assessments
  • Project Management
  • System inspections
  • Access Control
  • Disaster preparedness
  • Budgeting and financial management
  • Inventory procurement
  • Admin Support
  • Organization and Time Management
  • Customer Service
  • Cultural Awareness
  • Project Planning
  • Written Communication
  • Social Perceptiveness
  • Organizational Skills
  • Networking
  • Troubleshooting
  • Verbal Communication
  • Dependable and Responsible
  • Active Listening
  • Problem-Solving
  • Multitasking
  • Fluent in English , Hindi and Nepali
  • Research

Timeline

Facilities Manager

TGC Property Group
10.2023 - Current

Facilities Manager

Colliers
06.2020 - 10.2023

Facilities Manager

Knightfrank
09.2015 - 04.2020

Building and Leasing Manager

Pacific Building Management Group
06.2010 - 10.2015

Building and Leasing Manager

Meriton
04.2006 - 09.2010

Building and Facilities Manager

ISS Facility Services
03.2001 - 08.2006

No Degree - Real Estate

Realserve

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