Sunil Deo
Craigieburn,Australia
Summary
Dynamic Accounts Receivable Executive with proven expertise at DHL Express New Zealand, adept at optimizing cash flow and enhancing customer relations. Skilled in SAP and data analysis, I excel in problem-solving and maintaining organized financial records, achieving a significant reduction in overdue accounts through effective collection strategies.
Overview
24
24
years of professional experience
Work History
Accounts Receivable Executive
DHL Express New Zealand
07.2023 - 07.2025
- Company Overview: Experience in SAP Software and other 10 related systems
- Generate and issue invoices to customers accurately and in a timely manner, ensuring they comply with company policies and contractual terms.
- Process and apply all incoming payments (e.g., checks, EFT, credit card) to the correct customer accounts.
- Perform daily cash management duties and bank reconciliations to ensure all transactions are accounted for.
- Monitor and manage an aged debt portfolio, following up on overdue invoices via phone, email, and professional correspondence.
- Investigate and resolve billing discrepancies, disputes, and customer inquiries efficiently and tactfully.
- Maintain strong, positive relationships with clients, acting as the primary point of contact for all billing-related matters.
- Negotiate and set up payment plans with customers when necessary to secure outstanding debts.
- Prepare and analyze regular aged receivables reports, providing insights into outstanding payments and potential risks to management.
- Generate monthly financial and management reports related to accounts receivable.
- Assist in forecasting cash inflows to support the company's financial planning.
- Support the month-end and year-end closing processes.
- Maintaining accurate and organized records of all accounts receivable transactions, communications, and collection activities.
- Assist with credit checks on new and existing customers to assess risk and set appropriate credit limits.
- Ensure all accounts receivable procedures comply with company policies and process.
- Identify and implement process improvements to enhance the efficiency of the accounts receivable cycle.
- Experience in SAP Software and other 10 related systems
Accounts Consultant (Receivables & Payables)
Cognizant New Zealand
04.2023 - 06.2023
- Company Overview: Experience in XERO software
- Manage the entire accounts receivable process, including invoicing, collections, and payment tracking.
- Generate and issue customer invoices accurately and in a timely manner, ensuring adherence to contractual terms and conditions.
- Monitor outstanding customer balances and implement effective collection strategies to minimize overdue accounts.
- Work closely with sales and customer support teams to resolve billing discrepancies and customer inquiries related to receivables.
- Oversee the accounts payable process, ensuring accurate and timely payments to vendors and suppliers.
- Review and verify invoices for accuracy, proper authorization, and compliance with company policies and procedures.
- Coordinate with procurement and receiving departments to reconcile purchase orders, delivery receipts, and invoices.
- Prepare and process payments through various methods, such as checks, electronic transfers, and ACH payments.
- Conduct regular analysis of accounts receivable and accounts payable aging to identify trends and potential issues.
- Prepare comprehensive financial reports, including cash flow projections, aging reports, and vendor payment analyses.
- Provide management with valuable insights and recommendations for optimizing cash flow and working capital.
- Perform regular reconciliations of accounts receivable and accounts payable records with the general ledger.
- Investigate and resolve discrepancies to ensure accurate financial reporting.
- Assist with internal and external audits, providing necessary documentation and explanations as required.
- Continuously review and improve accounts receivable and accounts payable processes to enhance efficiency and reduce errors.
- Implement automation and system enhancements to streamline financial operations.
- Stay up-to-date with relevant accounting regulations and ensure compliance with local and international financial standards.
- Maintain accurate and organized financial records in accordance with company policies and legal requirements.
- Experience in XERO software
Assistant Accountant/Credit Controller
Pacific Investments
Auckland, New Zealand
06.2019 - 07.2021
- Company Overview: Experience in MYOB software
- Examining bank statements and reconciling them with general ledger entries.
- Keeping an eye on incoming payments from accounts receivable and outgoing payments from accounts payable.
- Analysing data collected in order to determine the state of the company’s financial health.
- Analysing data to understand where the company is generating and losing revenue.
- Monitoring debtor balances in order to have a minimum outstanding receivable at any given point in time.
- Follow up with customers for all kinds of tax certificates. Ensure that short deposits of taxes at source be rectified.
- Preparation of Monthly/ Quarterly/ Yearly MIS statements in conjunction with the Finance & Accounting department.
- Reporting of Monthly collection Projections for future planning.
- Reconciliation of the aging report, while cautioning the management about prospective nonrecovery leading to Bad debts.
- Vigorous follow-up of overdue payments by making calls, emails, etc.
- Preparation of RFQ (Request for Quote) as per the requirements from clients.
- Coordination with the marketing department in new Customer/Client Registrations as and when required.
- Send out monthly client statements/letters as may be agreed from time to time (balance confirmation from an audit point of view).
- Set collection targets & develop collection optimization strategies to maximize revenue & reduce bad debts.
- Cost allocation experience.
- Reconcile account and resolve all queries in respect of sales ledger transaction.
- Experience in MYOB software
Assistant Accountant
Touchwood Furniture Works Limited
Suva, Fiji
01.2011 - 11.2018
- Process and verify all incoming invoices, ensuring accuracy, proper authorization, and matching with purchase orders and delivery notes.
- Enter and code invoices into the accounting system (MYOB).
- Prepare and process electronic payments, including EFTs and cheque runs, in a timely and accurate manner.
- Reconcile supplier statements and resolve any discrepancies or disputes.
- Maintain organized and up-to-date vendor files and records.
- Assist with month-end and year-end closing processes related to accounts payable.
- Generate and issue customer invoices accurately and promptly.
- Monitor and track all customer payments, ensuring they are received on time.
- Follow up on overdue accounts via phone, email, and written correspondence.
- Allocate and reconcile all incoming payments to the correct customer accounts.
- Resolve billing queries, invoice discrepancies, and other customer issues efficiently.
- Prepare regular reports on aged debt and outstanding receivables for management.
- Perform daily bank reconciliations.
- Assist in the preparation of management reports, financial statements, and ad-hoc financial analysis as required.
- Maintain accurate financial records and documentation.
- Provide administrative support to the finance team, including filing and data entry.
- Ensure compliance with company financial policies and procedures.
Credit Controller
Touchwood Furniture Works Limited
Suva, Fiji
12.2008 - 12.2010
- Proactively manage a portfolio of debtor accounts, chasing outstanding payments via phone, email, and written communication.
- Monitor customer accounts to ensure compliance with agreed-upon payment terms and credit limits.
- Negotiate and set up payment plans with clients to recover outstanding debts while maintaining positive relationships.
- Investigate and resolve payment discrepancies, billing issues, and invoice disputes in a timely manner.
- Liaise with internal teams, including project managers, quantity surveyors, and the sales department, to address queries and ensure accurate invoicing.
- Conduct credit checks on new and existing clients to assess creditworthiness and set appropriate credit limits.
- Maintain accurate and up-to-date records of all credit transactions, communications, and collection activities.
- Manage and maintain the sales ledger, ensuring all payments are correctly allocated and reconciled.
- Assist in the preparation of month-end and year-end accounts, including reconciliations and reports.
- Prepare and distribute regular aged debt reports for management, highlighting overdue accounts and potential risks.
- Analyze debtor balances to reduce Days Sales Outstanding (DSO) and improve cash flow.
- Provide forecasts of expected cash inflows to assist with financial planning and budgeting.
- Report on the status of accounts and recommend actions for delinquent accounts, such as suspending credit terms or initiating legal proceedings.
Credit Controller
Fiji Broadcasting Corporation Limited
Suva, Fiji
11.2003 - 11.2008
- Checking customer’s credit ratings with other lending institutions.
- Deciding whether or not to offer the credit.
- Setting up the terms and conditions of the loan.
- Timely and effective collection of all debts and customer payments.
- Resolving queries both internal and external about payments.
- Negotiating re-payment plans.
- Ability to establish and maintain good client relationships both internally and externally at all levels.
- Ability to reconcile complex accounts and have excellent attention to detail.
- Assist the Senior Management with constructing effective credit control management frameworks.
- Responsible for the maintenance, currency, and adherence to Credit Control policies and procedures.
- Responsible for the effective monitoring and management of the delinquency policies.
- Ensure the Credit Department has a thorough understanding of the accounting and regulatory provisioning guidelines and calculations.
- Develop a thorough understanding of the legal process for post-judgment debts.
- Recommend alternative collection techniques and strategies to effectively minimize and control arrears.
Credit Supervisor
Fiji Broadcasting Corporation Limited
Suva, Fiji
06.2001 - 11.2003
- Responsible for the activities and operations in the credit and collections department.
- Oversees the processing and verification of applications for credit and the solicitation for payment on overdue accounts.
- Investigates credit issues and suggests payment options be approved.
- Ensures collectors follow all protocols, laws, and regulations to collect payments efficiently.
- Supervised staff who performed similar duties to meet objectives in regard to file maintenance, collection objectives, and strategy review and created repayment schedules with debtors and assigned client billing rates.
- Managed a customized-on line collection system, which provided documentation, scheduling, tracking, and billing for both clients and debtor contact.
- Re-engineered company policies and procedures to improve efficiency.
Education
Bachelor of Accounting -
FIJI NATIONAL UNIVERSITY
01.2016
Advance Diploma of Management -
TAFE NSW
01.2013
Advance Diploma of Accounting -
TAFE NSW
01.2013
Diploma in Business -
TAFE
NSW01.2009
Skills
- MS Office Proficient
- Data Entry Skills
- Strong Work Ethics
- Leadership
- Time Management
- Handling Pressure
- Collaboration
- Problem Solving
- Organized
- Customer Service
- Customer Relations
- Business Development
- Operations and Management
- Multitasking
- Team Work
- Accuracy
References
Reference available on Request
Timeline
Accounts Receivable Executive
DHL Express New Zealand
07.2023 - 07.2025
Accounts Consultant (Receivables & Payables)
Cognizant New Zealand
04.2023 - 06.2023
Assistant Accountant/Credit Controller
Pacific Investments
06.2019 - 07.2021
Assistant Accountant
Touchwood Furniture Works Limited
01.2011 - 11.2018
Credit Controller
Touchwood Furniture Works Limited
12.2008 - 12.2010
Credit Controller
Fiji Broadcasting Corporation Limited
11.2003 - 11.2008
Credit Supervisor
Fiji Broadcasting Corporation Limited
06.2001 - 11.2003
Bachelor of Accounting -
FIJI NATIONAL UNIVERSITY
Advance Diploma of Management -
TAFE NSW
Advance Diploma of Accounting -
TAFE NSW
Diploma in Business -
TAFE