Sunil Ghorasaine
Melbourne,VIC
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
2
2
years of professional experience
Work History
System Administrator
Redmud Coffee
Kathmandu, Nepal
05.2022 - 06.2024
- Managed and maintained POS and outlet system operations across multiple branches and franchise outlets nationwide.
- Handled IT-related issues for outlets, ensuring smooth operations by troubleshooting and resolving technical/system errors.
- Administered product database, including adding, updating, and deleting items as required.
- Created and updated digital menus across outlets to align with new product launches and promotions.
- Acted as the first point of contact for franchisees regarding system-related queries and support.
- Coordinated with internal teams to ensure seamless system performance and timely issue resolution.
- Ensured data consistency, accuracy, and compliance across outlets’ systems.
Education
Bachelors of Computer Science -
Sunway International Business School
Kathmandu12-2023
Masters of Information Technology And Systems -
Victorian Institute of Technology
Melbourne, VICSkills
- System administration
- Database management
- Technical troubleshooting
- IT support
- Firebase integration
- Effective communication
- Microsoft office
- Data entry
- Data backup and recovery
- Microsoft outlook
- UI and UX design
- SQL database
Affiliations
Women’s Safety Mobile Application (Final Year Project):
Designed and developed a mobile application focused on women’s safety, featuring real-time location tracking, emergency alerts, and defensive measures to ensure user security. Integrated user-friendly interface and responsive features to enhance reliability and accessibility.
Languages
English
Full Professional
Hindi
Full Professional
Nepali
Native/ Bilingual
Timeline
System Administrator
Redmud Coffee
05.2022 - 06.2024
Bachelors of Computer Science -
Sunway International Business School
Masters of Information Technology And Systems -
Victorian Institute of Technology