Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Sunil Ghorasaine

Melbourne,VIC

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

2
2
years of professional experience

Work History

System Administrator

Redmud Coffee
Kathmandu, Nepal
05.2022 - 06.2024
  • Managed and maintained POS and outlet system operations across multiple branches and franchise outlets nationwide.
  • Handled IT-related issues for outlets, ensuring smooth operations by troubleshooting and resolving technical/system errors.
  • Administered product database, including adding, updating, and deleting items as required.
  • Created and updated digital menus across outlets to align with new product launches and promotions.
  • Acted as the first point of contact for franchisees regarding system-related queries and support.
  • Coordinated with internal teams to ensure seamless system performance and timely issue resolution.
  • Ensured data consistency, accuracy, and compliance across outlets’ systems.

Education

Bachelors of Computer Science -

Sunway International Business School
Kathmandu
12-2023

Masters of Information Technology And Systems -

Victorian Institute of Technology
Melbourne, VIC

Skills

  • System administration
  • Database management
  • Technical troubleshooting
  • IT support
  • Firebase integration
  • Effective communication
  • Microsoft office
  • Data entry
  • Data backup and recovery
  • Microsoft outlook
  • UI and UX design
  • SQL database

Affiliations

Women’s Safety Mobile Application (Final Year Project):
Designed and developed a mobile application focused on women’s safety, featuring real-time location tracking, emergency alerts, and defensive measures to ensure user security. Integrated user-friendly interface and responsive features to enhance reliability and accessibility.

Languages

English
Full Professional
Hindi
Full Professional
Nepali
Native/ Bilingual

Timeline

System Administrator

Redmud Coffee
05.2022 - 06.2024

Bachelors of Computer Science -

Sunway International Business School

Masters of Information Technology And Systems -

Victorian Institute of Technology
Sunil Ghorasaine