Sunil Kumar Varma Indukuri
Truganina,Australia
Summary
Results-driven customer support professional with one year of hands-on experience seeking a challenging role to further develop and apply exceptional communication, problem-solving, and interpersonal skills. Aiming to contribute my expertise in ensuring customer satisfaction, resolving issues efficiently, and fostering positive client relationships within a dynamic and collaborative team environment. Eager to leverage my experience and commitment to excellence in providing outstanding service.
Overview
6
6
years of professional experience
Work History
DRIVER (casual)
DHL SUPPlY CHAIN
10.2022 - 11.2024
- Safely transport goods to designated location following delivery schedules
- Inspect and maintain vehicle to ensure safety and compliance with regulations
- Load and unload cargo accurately and securely
- Maintain accurate records of deliveries, routes, and mileage
- Adhere to traffic laws, company policies, and customer requirements
- Communicate effectively with dispatchers and customers for smooth operations
- Ensure timely deliveries while maintaining excellent customer services
Transport Allocator
SAM EXPRESS
12.2021 - 09.2022
- Plan and allocate transport resources to meet delivery schedules efficiently
- Monitor drivers assignments, vehicle availability, and route optimization
- Coordinate with drivers, customers, and stakeholders for timely deliveries
- Maintain accurate record of dispatches, fuel usage, and driver hours
- Resolve transportation issues, such as delay or route changes
- Analyze logistics performance and recommend improvement
Contract Delivery driver
Toll
02.2019 - 11.2020
- Sorting the mails and various parcels with great memory and hand/eye coordination
- Handling parcels of weight up to 25kilos regularly
- Driving a 2ton van and delivering parcels to more than 200 customers per day
Education
Advanced Diploma - Telecommunications Network Engineering
Milcom
Melbourne01.2023
Bachelor of Technology - Civil Engineering
Jawaharlal Nehru Technological University
India06.2017
Skills
- Problem-solving
- GPS and route planning
- Friendly and outgoing
- Clean driving record
- Verbal and written communication
- Safety management
- Team building
- Equipment operation
- Transportation
- Valid Driver's license
References
Available on request
Hobbies and Interests
My hobbies are watching and playing cricket. I represented my school team at the district level in India. Whenever I get free time, I go on the field and play cricket along with my friends.
Timeline
DRIVER (casual)
DHL SUPPlY CHAIN
10.2022 - 11.2024
Transport Allocator
SAM EXPRESS
12.2021 - 09.2022
Contract Delivery driver
Toll
02.2019 - 11.2020
Advanced Diploma - Telecommunications Network Engineering
Milcom
Bachelor of Technology - Civil Engineering
Jawaharlal Nehru Technological University
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