Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Languages
Timeline
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Rubi Bhattrai

Rubi Bhattrai

Bundaberg,QLD

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Receptionist & Administrator

Brunett Riverside Hotel
08.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in and check out process
  • Boosted guest loyalty with attentive assistance, personalized recommendations, and genuine interactions.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Organized and detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written.
  • Learned and adapted quickly to new technology and software applications.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Knowledgeable of both Eposts and Cash transactions.
  • Prepare shift end closure report.

Senior Account Executive

InterGlobe Aviations Ltd. "Indigo Airlines"
04.2018 - 04.2023
  • Payroll Accounting Consultancy, Domestic& International employees of the organization.
  • Meet statutory guidelines and make sure compliance are paid before due.
  • Actively taken part if any changes government regulations.
  • Payout salary advances and deduction as per policy.
  • Monthly prepare Vendors and Employees ageing reports.
  • Non CTC settlements for pilots,crews and employees.
  • Prepare monthly bank and vendors accounts reconciliation's.
  • Airports and interdepartmental queries were solved.
  • IFC closure .
  • Reconcile TDS and GST.
  • MIS Report monthly.
  • Prepare AMC reports.

Account Executive - Payables

InterGlobe Aviations Ltd. "Indigo Airlines"
09.2015 - 03.2018
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Corporate Social Responsibility authority.
  • Employee and Company contribution towards CSR report.
  • Yearly closure of CSR projects.
  • Prepare audit report.
  • NON CTC and their MIS Report.
  • Petty cash settlement

Account Trainee

CA Firm
12.2012 - 07.2015
  • Streamlined account management processes for improved client communication and service.
  • Prepare Cash flow statements
  • Prepare Income statements.
  • Prepare day to day book of transaction.


Process Associate

CNS Comnet Solution Private
05.2011 - 06.2014
  • Maintain a record of recessions documents of USA states like Peninsula, Florida, New Jersey and Georgia.
  • Prepare a report and send it back to our client site.

Education

BBA - Finance

Institute of Chartered Financial Analyst of India
India
2019

Bachelor of Commerce - Cost Accounting

Pragjyotish College Gauhati
Gauhati University
2011

Skills

  • SAP
  • MS Office & Excel
  • GST
  • AMOS
  • Office Management
  • Data Entry
  • Administrative Support
  • Service-oriented mindset
  • Performance Improvement
  • Customer and client relations
  • Mail handling
  • Time Management

Certification

  • Certified A Self Leadership Journey - InterGlobe Aviation - May2020
  • Difficult Conversation and Feedback- InterGlobe Aviation - May2020
  • The Effective Orator- InterGlobe Aviation -May2020
  • Emotional Intelligence- InterGlobe Aviation - May2020

Hobbies

  • Abstract Art
  • Hiking
  • Lawn Tennis


Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Nepali
Native or Bilingual

Timeline

Receptionist & Administrator

Brunett Riverside Hotel
08.2023 - Current

Senior Account Executive

InterGlobe Aviations Ltd. "Indigo Airlines"
04.2018 - 04.2023

Account Executive - Payables

InterGlobe Aviations Ltd. "Indigo Airlines"
09.2015 - 03.2018

Account Trainee

CA Firm
12.2012 - 07.2015

Process Associate

CNS Comnet Solution Private
05.2011 - 06.2014

BBA - Finance

Institute of Chartered Financial Analyst of India

Bachelor of Commerce - Cost Accounting

Pragjyotish College Gauhati

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Rubi Bhattrai