Sunil Thapaliya
Crestwood,NSW
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Bar Manager
Empire Hotel
Cobar, NSW
09.2025 - Current
- Managed bar operations ensuring efficient service and customer satisfaction.
- Supervised staff training on cocktail preparation and customer interaction techniques.
- Handled customer feedback promptly to resolve issues and improve service quality.
- Maintained inventory levels and ordered supplies to meet operational needs.
- Enforced health and safety regulations within the bar environment.
Team Leader
ISS Facility Services
Garran, ACT
10.2021 - 09.2025
- Trained and mentored team members on best practices and safety protocols.
- Implemented process improvements to enhance service efficiency and effectiveness.
- Supervised daily operations and ensured adherence to facility service standards.
- Conducted regular inspections to maintain cleanliness and safety compliance.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
Cleaner
ISS Facility Services
Sydney, NSW
05.2018 - 10.2021
- Operated cleaning equipment such as vacuums and floor scrubbers efficiently.
- Maintained cleanliness in assigned areas using approved cleaning methods.
- Restocked cleaning supplies to ensure readiness for daily tasks.
- Followed safety protocols to maintain a safe working environment.
Education
Master of Science - Public Health
University of Wollongong
Wollongong, NSW03-2021
Skills
- Service efficiency improvement
- Staff training
- Supervisory experience
- Team leadership
- Decision-making
- Problem solving
- Attention to detail
- Time management
- Effective communication
Certification
- NAT11084 Asbestos Awareness Training
- NAT10830 Silica Awareness Training in Crystalline Silica Exposure Prevention
- Working with Vulnerable People
Timeline
Bar Manager
Empire Hotel
09.2025 - Current
Team Leader
ISS Facility Services
10.2021 - 09.2025
Cleaner
ISS Facility Services
05.2018 - 10.2021
Master of Science - Public Health
University of Wollongong