suman saru magar
Sydney
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
CafePress
01.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Intern
Age Care
03.2024 - 07.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor of Accounting - Accounting And Business Management
King's Own Institute
Sydney, NSW08.2026
Skills
- Multitasking and Organization
- Toileting support
- Personal Hygiene Assistance
- Feeding Assistance
- Compassionate Care
- Elderly Exercise Programs
- Transfer Techniques
- Bathing Assistance
- Pressure area care
- Oral hygiene maintenance
- Time Management
- Elderly Care
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Making new friends, Travel, Music.
I love making new friends, love listening to music and love Travelling to new places.
Languages
Nepali
Native or Bilingual
Hindi
Limited Working
Timeline
Intern
Age Care
03.2024 - 07.2024
Customer Service Representative
CafePress
01.2024 - Current
Bachelor of Accounting - Accounting And Business Management
King's Own Institute
Similar Profiles
Brahim Elouafi SmailiBrahim Elouafi Smaili
Sous Chef at CafePressSous Chef at CafePress
DEBORAH PENNYDEBORAH PENNY
Warehouse Worker at CafePress/District PhotoWarehouse Worker at CafePress/District Photo
Brody GattBrody Gatt
Warehouse Storeperson at Peter Warren AutomotiveWarehouse Storeperson at Peter Warren Automotive
Pujari UthpalaPujari Uthpala
Lead Consultant at Capgemini, AustraliaLead Consultant at Capgemini, Australia
Isabella FogartyIsabella Fogarty
Football Referee at Canterbury District Football AssociationFootball Referee at Canterbury District Football Association