Sunimal Mortimer
Donvale,VIC
Summary
Efficient Duty Manager versed in task delegation and workflow coordination, promoting efficient and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support.
Preparing food for children in a child care setting according to Australian dietary requirements.
Overview
50
50
years of professional experience
Work History
Manager on Duty
Little Angels Child Care Center
01.2006 - 02.2024
- Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Monitored workflow to improve employee time management and increase productivity.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained employees in essential job functions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Data Entry Clerk
Sensis Yellow Pages
08.1989 - 01.2006
- Developed and maintained databases to store customer information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
- Corrected data entry errors to prevent duplication or data degradation.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Organized, sorted, and checked input data against original documents.
Ward Clerk
The Avenue Hospital
02.1974 - 12.1986
- Supported physicians by promptly providing accurate patient information, facilitating timely decision-making and treatment plans.
- Performed various administrative tasks by filing, copying and faxing documents.
- Maintained current and accurate medical records for patients.
- Maintained patient confidentiality in line with HIPAA regulations.
Education
Diploma - Child Care
Bestchance Training
Glen Waverley, VIC06.2017
Skills
- Staff Training and Development
- Computer Skills
- Team Development
- Training and mentoring
- Budgeting expertise
- Hiring and Training
- Shift Scheduling
- Employee Motivation
- Budget Management
- Performance reviewing
- Documentation And Reporting
- Customer Service
References
Samantha Rojas
Ph. 0416986828
Email. sam_laccc@hotmail.com
Timeline
Manager on Duty
Little Angels Child Care Center
01.2006 - 02.2024
Data Entry Clerk
Sensis Yellow Pages
08.1989 - 01.2006
Ward Clerk
The Avenue Hospital
02.1974 - 12.1986
Diploma - Child Care
Bestchance Training
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