Cashier
ICICI Bank
Chandigah, India
- Issued receipts, refunds, credits or change due to customers.
- Monitored customer order process and addressed customer issues.
SUNITA DEVI
Sunshine North,VIC
Summary
To establish a career in the business field where I am able to enhance my ability and skills in a way of doing different tasks under pressure and let myself to develop my ability in multitasking work. Enthusiastic [Job Title] eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Work History
Receptionist
Hyundai Company
- Reported suspicious individuals to supervisor.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Coordinated pick-up and delivery of express mail services.
- Scheduled appointments for clients, customers, and other visitors.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Updated daily log book with information about visitors entering the premises.
- Updated and recorded customer or client information to maintain accounts.
Customer Relationship Manager
- Responded promptly to emails, phone calls, and other forms of communication from customers.
- Prepared documentation, reports, and logs to identify and manage sales metrics and support process driven activities.
- Created and managed customer relationship management databases.
- Reviewed completed work to verify consistency, quality and conformance.
- Ensured compliance with relevant regulations, laws, and policies related to customer relationships.
- Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
- Generated reports on customer feedback and identified areas of improvement.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor of Arts -
PUNJAB UNIVERSITY
PUNJAB UNIVERSITY CHANDIGARH INDIA04-2012
Skills
- Retail Merchandising
- Product Knowledge
- Loyalty Program Promotion
- Staff Training
- Cash Drawer Balancing
- Time Management Skills
- Inventory Management
- Report Preparation
- Order Taking
- Order Verification
- Records Maintenance
- Order Packaging
- Scanner Operations
- Credit and Cash Transactions
- Cleaning and Sanitizing
- Daily Reporting
Thanks And Regards
Sunita Devi
Occupation
House wife
Educational Attainment
10th Standard From PSEB Board, Graduate From Punjab University Chandigarh India, 12th Standard From CBSE Board
Personal Information
- Age: 37
- Place of Birth: Chandigarh India
- Height: 5'3
- Weight: 70 kilograms
- Husband's Name: Mr Abhishek Yadav
- Date of Birth: 07/09/1986
- Gender: Female
- Marital Status: Married
- Religion: Hindu
Languages
- English
- Hindi
- Punjabi
Timeline
Cashier
ICICI Bank
Receptionist
Hyundai Company
Customer Relationship Manager
Bachelor of Arts -
PUNJAB UNIVERSITY
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