Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sunita Shrestha

Bentley,WA

Summary

Experienced, hardworking, flexible, friendly and adaptable social worker who enjoys helping others and providing excellence in customer service. Very passionate about making a difference and achieving for an employer through hard work and dedication. My passion for helping others and my focused approach towards customer service and well developed, people skills allow, me adapt quickly to any environment and allows me to thrive in fast paced environments. Outgoing international student pursuing flexible part-time employment with weekend and evening shift options.

Overview

4
4
years of professional experience

Work History

Deli Staff Member

IGA
Mayland, WA
06.2023 - Current
  • Prepared sandwiches, salads, and other food items according to customer specifications.
  • Assisted customers in selecting appropriate products from the deli case.
  • Prepared hot foods such as soups and macaroni dishes.
  • Monitored temperature of freezers and coolers to maintain safety standards.
  • Provided excellent customer service at all times when interacting with customers.
  • Checked expiration dates on perishables regularly.

Food Preparation

Fresh Fields Hospitality Services
Carlisle, WA
11.2020 - 01.2024
  • Followed health regulations regarding food preparation and handling procedures.
  • Assisted in food preparation and presentation according to standards of quality, quantity, and safety.
  • Trained new employees on proper food preparation techniques and equipment use.

Support Worker

Multicultural Communities Council of WA
Perth, WA
06.2023 - 11.2023
  • Provided emotional and practical support to vulnerable adults.
  • Organised leisure activities for clients in the community.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Provided advocacy services for service users during meetings with external agencies or professionals.

Barista and Customer Service

Caffissimo
Perth, WA
07.2021 - 03.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Adhered to health department regulations concerning sanitation standards.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Support Coach

Workpower : Disability Services and Support
Perth, WA
04.2022 - 10.2022
  • Facilitated team meetings to ensure efficient communication between departments.
  • Explained goals and expectations required of trainees.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Created individual plans that addressed the needs of each person with autism.

Education

Diploma Of Community Services - Community Services

Acknowledge Education (Stott's College)
Perth, WA 6000
05-2023

Diploma Of Business Management - Business Management

Skills Institute Australia
Northbridge, WA 6003
03-2021

Higher Secondary Education -

Ganesh Multiple Campus
Kathmandu, Nepal
03-2019

Skills

  • Problem Solving
  • Quick Learner
  • Customer Service
  • Organisation
  • Time Management
  • Client engagement
  • Effective communication skills
  • De-Escalation Techniques
  • Progress Monitoring
  • Safety and Risk Assessments

Languages

English
Full Professional
Nepali
Native/ Bilingual
Hindi
Professional

References

References available upon request.

Timeline

Deli Staff Member

IGA
06.2023 - Current

Support Worker

Multicultural Communities Council of WA
06.2023 - 11.2023

Support Coach

Workpower : Disability Services and Support
04.2022 - 10.2022

Barista and Customer Service

Caffissimo
07.2021 - 03.2023

Food Preparation

Fresh Fields Hospitality Services
11.2020 - 01.2024

Diploma Of Community Services - Community Services

Acknowledge Education (Stott's College)

Diploma Of Business Management - Business Management

Skills Institute Australia

Higher Secondary Education -

Ganesh Multiple Campus
Sunita Shrestha