Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
Pizza Hut
04.2016 - Current
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Helped store management meet standards of service and quality in daily operations.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Childcare Assistant
Northgate Childcare Centre
09.2013 - 04.2016
Supervised free play and other activities to keep children safe.
Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
Supported early language development through storytelling, songs, and interactive conversations with children.
Maintained daily records of children's individual activities, behaviors, meals, and naps.
Maintained child-friendly environment by allowing frequent access to outdoor activities.
Childcare Assistant
Loosends Outside School Hors Care
08.2013 - 09.2013
Assisted with meal preparation and feeding to meet children's dietary needs.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Created safe and engaging learning environment for groups of diverse children with various learning styles.