Driven and bilingual professional with a track record of enhancing student academic performance as an After-school Tutor and streamlining operations at Shunnong Feed Store. Demonstrates exceptional patience, empathy, and problem-solving abilities, ensuring high-quality customer service and operational efficiency. Proven ability in critical thinking and fluent bilingualism, contributing to a positive and productive work environment. Proactive and caring worker with experience working with others combined with communication skills and good observational skills. Skillfully able to handle day-to-day activities while looking for opportunities to make a difference within the work place.