Sunny Dhaliwal
Seven Hills,NSW
Summary
Adept at maintaining vehicle safety and enhancing customer satisfaction, I leveraged my truck maintenance knowledge and decision-making skills at Tilling Timber to ensure punctual deliveries. My proactive approach to route planning and problem-solving significantly improved on-time delivery rates, showcasing my ability to adapt and excel in dynamic environments.
Overview
6
6
years of professional experience
Work History
Heavy Truck Driver
Tilling Timber
04.2023 - 05.2024
- Maintained vehicle safety by conducting thorough pre-and post-trip inspections, identifying necessary repairs, and addressing maintenance needs.
- Navigated challenging roadways and adapted quickly to detours or route changes, ensuring no delays in meeting deadlines.
- Loaded and unloaded goods and freight from tractor trailers, heavy duty trucks and flatbed vehicles.
- Delivered goods to customers both locally and long distance.
- Increased customer satisfaction with punctual deliveries and professional communication during pick-ups and dropoffs.
- Maintained open lines of communication with supervisors about any issues related to truck performance or potential hazards on the road.
Long Haul Truck Driver
Sggs Transport
10.2021 - 02.2023
- Exhibited adaptability when faced with unexpected challenges such as inclement weather or traffic disruptions while maintaining a steadfast commitment to delivering shipments on schedule.
- Contributed to an organized work environment by keeping truck cab clean, conducting regular maintenance checks, and reporting any necessary repairs promptly.
- Minimized risk of cargo damage or loss by securing loads properly and adhering to all weight and size restrictions.
- Improved on-time delivery rates by efficiently planning and executing long haul truck routes.
- Bridged gaps between customers'' expectations and actual deliveries through effective communication with both parties about anticipated arrival times or unforeseen setbacks during transit.
- Collaborated with dispatchers to optimize route planning for improved time management and resource allocation.
- Enhanced customer satisfaction by providing timely updates on shipment statuses and addressing concerns promptly.
- Increased overall trip efficiency by proactively identifying potential roadblocks or obstacles and adjusting plans accordingly.
- Assisted in training new hires on company procedures, safety protocols, and efficient driving techniques for successful integration into the team.
- Developed strong relationships with clients through clear communication, professionalism, and timely deliveries of their goods.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during trips, finding innovative solutions that maintained both schedule integrity and customer satisfaction.
Pizza Hut Manager
Pizza Hut
11.2019 - 08.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Car Wash Detailer
Star Car Wash
01.2018 - 06.2021
- Improved overall car wash efficiency with meticulous attention to detail in each task.
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Maintained a clean and organized work environment for efficient service delivery.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Collaborated with team members to complete high-volume tasks, ensuring timely completion of all jobs.
- Shined vehicle windows and windshields to remove water spots.
- Mastered various cleaning techniques for optimal results on different vehicle surfaces.
- Maintained open lines of communication__ with fellow detailers to create a supportive and cooperative work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Maintained records of cleaning activities.
Education
High School Diploma -
ETEA College
Parramatta, NSW04.2020
Skills
- Truck maintenance knowledge
- Safe Driving Practices
- Hazardous Materials Handling
- Decision-Making Under Pressure
- Logbook Maintenance
- Trailer Coupling and Uncoupling
- Vehicle Inspection
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Heavy Truck Driver
Tilling Timber
04.2023 - 05.2024
Long Haul Truck Driver
Sggs Transport
10.2021 - 02.2023
Pizza Hut Manager
Pizza Hut
11.2019 - 08.2021
Car Wash Detailer
Star Car Wash
01.2018 - 06.2021
High School Diploma -
ETEA College
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