Sunshine Joy Amor

As a Quality Engineering Consultant, I lead small to medium QA teams for multiple projects across multiple clients. I coordinate and execute testing activities for various transformation and operational initiatives, ensuring that all testing methodologies align with Agile development and industry best practices. I excel at driving product readiness and providing unwavering support to technical and business teams. My expertise encompasses testing principles such as test phases, test reporting, test traceability, defect triage, and defect management lifecycle.

Client Engagements:

Coles (2020 Sept - 2024 Aug)

• Led two QA teams for different squads responsible for creating test plans, test cases for user stories, test execution, bug reporting, and monitoring.
• Worked closely with the development team to ensure proper integration and testing of new features and functionalities.
• Led and performed different phases and types of software testing, including system, system integration, end-to-end, user acceptance, accessibility, regression, build verification test (BVT), and production validation test (PVT).
• Performed web-based and native mobile applications (iOS and Android) testing functionally with UI standards within a cloud-based environment.
• Performed API testing for downstream/upstream systems to validate data flow and integrity using API test harnesses, e.g. Postman.
• Worked with the QA automation team to build regression frameworks using Selenium and Appium, and run regression test suit pipelines in Azure DevOps. This greatly improved the release regression activity by 40%.
• Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Project involvements: Coles Mobile App (2021 Dec - 2024 Aug)
• Major features tested and released: Browse by Category, Multiple lists, Suggested Lists, Flybuys SDK, Trolley Starter
• Coles Express Mobile App (2021 Feb - 2021 Nov)
• Coles Liquor Web (2020 Oct - 2021 Jan)
• Google Local Inventory Advertising (2020 Sept - 2020 Oct)
• Systems/Tools: Microsoft Azure, Adobe Experience Manager (AEM), Adobe Target, JIRA, Figma, iOS, Android, TestFlight, VS App Center, Postman, Selenium, Appium, Saucelabs, LambdaTest, Microsoft Dynamics AX

• Comprehensive systems, integration and end-to-end testing for Salesforce CRM application
• Performed UAT test initiation involving UAT test approach definition and strategy, review effort estimation and test plan, gathering of test data requirements and selection of business users to perform the UAT testing
• Conducted end-to-end integration testing and assured software delivered met requirements and expectations pre-UAT
• Systems/Tools: Salesforce, HP ALM, MS Excel

• Created end-to-end functional test cases for the mobile application based on requirement specifications provided by business users
• Performed systems testing on CUA - Health Mobile app and integration testing with Hospital and Medical Benefits System (HAMBS)
• Executed functional testing of the mobile app in various mobile devices - build releases are deployed and downloaded via Firebase App Distribution
• Performed data migration testing for their exiting members data
• Prepared test documentation for guidelines on how to set up and execute testing of the mobile app
• Prepared test summary reports and monitoring
• Systems/Tools: iOS, Android, Firebase App Distribution, HAMBS, MS Excel

• Designed a comprehensive risk-based testing strategy and developed a complete testing and quality lifecycle plan
• Managed test environment set up activities and performed system, system integration and user acceptance testing
• Prepared regression test activities as it is an existing application with request to enhance and be migrated to Microsoft Azure
• Created test data and test cases in HP ALM
• Systems/Tools: Microsoft Azure, HP ALM, MS Excel

• Performed data migration activity by validating data load to ensure data integrity; design test strategy and plan and estimated test timeline; conducted UAT and PVT post release
• Automated GUI tests for Salesforce application using Robot framework and Selenium
• Executed system and system integration testing for data flow in Salesforce CRM
• Systems/Tools: Salesforce CRM, JIRA, SoapUI, Robot Framework, Selenium