Sunwoo Shin

• Cultivated warm relationships with regular customers.
• Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Kept server areas clean and stocked to increase efficiency while working tables.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
• Elevated the guest experience by anticipating their needs proactively throughout their visit.

• Loaded, unloaded, and moved material to and from storage and production areas.

Consistently lifted materials weighing as much as 60+ pounds.

• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.