Suong Santos
Hawthorn,VIC
Summary
Health Information Manager at Alfred Health, with 19 years of experience in clinical coding. Highly organised and hardworking candidate with positive attitude and willingness to take on responsibilities to achieve team goals.
Overview
20
20
years of professional experience
Work History
Health Information Manager
Alfred Health
01.2005 - Current
- ICD coding, ensuring accurate coding of inpatient episodes using the ICD-10-AM and 3M software in accordance with the ACS and National and Victorian advice.
- Achieving both internal and external coding deadlines, ensuring monthly KPIs are met.
- Utilise PICQ tool to reduce the error rates.
- Being a Unit Audit Liaison, fostering strong relationships with clinician within the units responsible, facilitating smooth communications when necessary.
- Conducting monthly morbidity data lists for Cardiology and Heart Failure Units, assisting their ongoing research.
- Participating in monthly pressure injury reconciliation audit ensuring HACs are appropriately identified and assist the Wound CNC nurses with data requests and business cases.
- Assist HIM - Audit & Education Lead with reconciliation audits when required.
- Submitting coding queries to Victoria ICD Coding Committee and IHACPA public submissions when requested by HIM - Audit & Education Lead.
- Assisting with coding placements of HIM students in the past.
Education
Bachelor of Health Information Management (Honours - Health Sciences
La Trobe University
Melbourne, VIC07.2024
VCE -
Santa Maria College
Northcote, VIC12.1988
Skills
- Excellent clinical coding skills and knowledge of the Australian and Victorian coding standards and advice
- Excellent knowledge in ICD-10-AM, DRGs, ACS, VAED reporting and National Funding Model
- Experience with 3M Codefinder software and 360 tool
- Knowledge of Microsoft Office software
- Highly developed organisational, communication and interpersonal skills
- High attention to detail
- Ability prioritise workload and work without supervision
Timeline
Health Information Manager
Alfred Health
01.2005 - Current
Bachelor of Health Information Management (Honours - Health Sciences
La Trobe University
VCE -
Santa Maria College
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