Supansa Suathong
Southbank,VIC, Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista & All Rounder
Luncheonette
Kensington, VIC
11.2023 - Current
- Greet customers and take orders for coffee drinks, food items, and other beverages.
- Operate cash registers to process customer payments.
- Maintain a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stock shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Prepare specialty coffee drinks
Barista
Pocket Espresso
Riverside Quay, Southbank, VIC
08.2023 - Current
- Make all coffee drinks for office employee with speed and quality
- Prepare sandwiches according to customer specifications
- Greet Customer and take the order and provide friendly customer service.
- Collaborate with others as teamwork
- Cleane work areas, equipment, utensils, dishes, and silverware.
Assistant Manager
Vespa Rossa Cafe & Italian Cuisine
CBD, Melbourne, VIC
08.2022 - 09.2023
- Greetrd customers at the front counter, answering questions and inputting specialty coffee orders into the POS system.
- Established and adjust ordering to manage inventory.
- Discussed menu items and preparation methods with customers and suggest promotional items to increase sales.
- Prepared and serve coffee, espresso drinks, blended coffees, and teas.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
Ice Cream Scooper
Dipping Scoop
Wildwood, New Jersey, USA
08.2021 - 09.2021
- Served and scooped ice cream, following sizing specifications.
- Restocked ice cream disposable supplies, glass serving dishes and utensils.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Managed POS register to complete customer transactions.
- Scooped ice cream for sundaes and made milkshakes for patrons.
Food and Beverage Attendant
Morey's Pier and Beachfront Water Parks
Wildwood, New Jersey, USA
06.2021 - 09.2021
- Greeted guests with friendliness and professionalism.
- Filled and served various beverages for customers.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Finished baked goods with glazes, icings and other toppings.
Bubble Tea Barista
Icy Boba
Wildwood, New Jersey, USA
06.2021 - 09.2021
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Collected payments and provided accurate change.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
Barista and Bartender Triannee
Melia Koh Samui Hotel and Resort
Koh Samui, Surat Thani, Thailand
03.2021 - 06.2021
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Barista and All Rouder
Mon Ta Cha To Cafe
Hua Hin , Prachuap Khiri Khan, Thailand
03.2017 - 05.2017
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Created complex, hand-crafted beverages based upon customer preferences.
- Ordered and received supplies to restock beverage items.
Education
Bachelor of Business Administration - Tourism Management
Mae Fah Luang University
Chaing Rai, Thailand07.2021
High School Diploma -
Kanlayanee Si Thammarat School
Nakhon Si Thammarat, Thailand05.2017
Certificate IV - Marketing And Communication
Australian Pacific College
Melbourne, VIC, AustraliaSkills
- Customer Service and Sales
- Staff Management
- Teamwork and Collaboration
- Organization
- Complex Problem-Solving
- High adaptability
- Cultural Awareness
- Opening and Closing Duties
Certification
- Summer Work and Travel Program in USA - 2021
- Responsible Service of Alcohol Program (RSA) - 2022
Timeline
Barista & All Rounder
Luncheonette
11.2023 - Current
Barista
Pocket Espresso
08.2023 - Current
Assistant Manager
Vespa Rossa Cafe & Italian Cuisine
08.2022 - 09.2023
Ice Cream Scooper
Dipping Scoop
08.2021 - 09.2021
Food and Beverage Attendant
Morey's Pier and Beachfront Water Parks
06.2021 - 09.2021
Bubble Tea Barista
Icy Boba
06.2021 - 09.2021
Barista and Bartender Triannee
Melia Koh Samui Hotel and Resort
03.2021 - 06.2021
Barista and All Rouder
Mon Ta Cha To Cafe
03.2017 - 05.2017
Bachelor of Business Administration - Tourism Management
Mae Fah Luang University
High School Diploma -
Kanlayanee Si Thammarat School
Certificate IV - Marketing And Communication
Australian Pacific College