Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Supansa Suathong

Southbank,VIC, Australia

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista & All Rounder

Luncheonette
Kensington, VIC
11.2023 - Current
  • Greet customers and take orders for coffee drinks, food items, and other beverages.
  • Operate cash registers to process customer payments.
  • Maintain a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stock shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Prepare specialty coffee drinks

Barista

Pocket Espresso
Riverside Quay, Southbank, VIC
08.2023 - Current
  • Make all coffee drinks for office employee with speed and quality
  • Prepare sandwiches according to customer specifications
  • Greet Customer and take the order and provide friendly customer service.
  • Collaborate with others as teamwork
  • Cleane work areas, equipment, utensils, dishes, and silverware.

Assistant Manager

Vespa Rossa Cafe & Italian Cuisine
CBD, Melbourne, VIC
08.2022 - 09.2023
  • Greetrd customers at the front counter, answering questions and inputting specialty coffee orders into the POS system.
  • Established and adjust ordering to manage inventory.
  • Discussed menu items and preparation methods with customers and suggest promotional items to increase sales.
  • Prepared and serve coffee, espresso drinks, blended coffees, and teas.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Managed customer service inquiries and complaints in a timely manner.

Ice Cream Scooper

Dipping Scoop
Wildwood, New Jersey, USA
08.2021 - 09.2021
  • Served and scooped ice cream, following sizing specifications.
  • Restocked ice cream disposable supplies, glass serving dishes and utensils.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Managed POS register to complete customer transactions.
  • Scooped ice cream for sundaes and made milkshakes for patrons.

Food and Beverage Attendant

Morey's Pier and Beachfront Water Parks
Wildwood, New Jersey, USA
06.2021 - 09.2021
  • Greeted guests with friendliness and professionalism.
  • Filled and served various beverages for customers.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Finished baked goods with glazes, icings and other toppings.

Bubble Tea Barista

Icy Boba
Wildwood, New Jersey, USA
06.2021 - 09.2021
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Collected payments and provided accurate change.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Followed health, safety and sanitation guidelines to pass state inspections.

Barista and Bartender Triannee

Melia Koh Samui Hotel and Resort
Koh Samui, Surat Thani, Thailand
03.2021 - 06.2021
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Barista and All Rouder

Mon Ta Cha To Cafe
Hua Hin , Prachuap Khiri Khan, Thailand
03.2017 - 05.2017
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Ordered and received supplies to restock beverage items.

Education

Bachelor of Business Administration - Tourism Management

Mae Fah Luang University
Chaing Rai, Thailand
07.2021

High School Diploma -

Kanlayanee Si Thammarat School
Nakhon Si Thammarat, Thailand
05.2017

Certificate IV - Marketing And Communication

Australian Pacific College
Melbourne, VIC, Australia

Skills

  • Customer Service and Sales
  • Staff Management
  • Teamwork and Collaboration
  • Organization
  • Complex Problem-Solving
  • High adaptability
  • Cultural Awareness
  • Opening and Closing Duties

Certification

  • Summer Work and Travel Program in USA - 2021
  • Responsible Service of Alcohol Program (RSA) - 2022

Timeline

Barista & All Rounder

Luncheonette
11.2023 - Current

Barista

Pocket Espresso
08.2023 - Current

Assistant Manager

Vespa Rossa Cafe & Italian Cuisine
08.2022 - 09.2023

Ice Cream Scooper

Dipping Scoop
08.2021 - 09.2021

Food and Beverage Attendant

Morey's Pier and Beachfront Water Parks
06.2021 - 09.2021

Bubble Tea Barista

Icy Boba
06.2021 - 09.2021

Barista and Bartender Triannee

Melia Koh Samui Hotel and Resort
03.2021 - 06.2021

Barista and All Rouder

Mon Ta Cha To Cafe
03.2017 - 05.2017

Bachelor of Business Administration - Tourism Management

Mae Fah Luang University

High School Diploma -

Kanlayanee Si Thammarat School

Certificate IV - Marketing And Communication

Australian Pacific College

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Supansa Suathong