Motivated and energetic. Personable individual possessing strong work ethic and great flexibility. Outstanding multitasking and organizational abilities. Highly skilled at meeting needs of diverse customers. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
14
14
years of professional experience
Work History
Small Business Owner
Dizzy Daisy Fabric
07.2016 - Current
Designed detailed business plans to outline finances, goals and operations of company.
Managing the financial aspects of the business such as budgets and cash flow Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Maintaining relationships with vendors and suppliers in order to provide high quality products and services to customers.
Promoted business via social media to generate leads and maximize brand identity.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Early Childhood Worker/Educator Assistant
Great Beginnings Childcare Centre
01.2009 - 10.2010
Built relationships and communicated with parents to provide best learning environment for children.
Chose materials and developed lesson plans to enhance skills for individual students.
Collaborated with adults and children to provide safe and educational experience.
Developed and implemented engaging lesson plans to keep learner attention.
Prepared reports and maintained administrative records.
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Chef
Parmelia Hilton Hotel
12.2004 - 01.2008
Monitored line processes to maintain consistency in quality, quantity and presentation.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Collaborated with staff members to create meals for large banquets.
Planned promotional menu additions based on seasonal pricing and product availability.
Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
Placed orders to restock items before supplies ran out.
Maintained well-organized mise en place to keep work consistent.
Waitress
Sala Thai Restaurent
02.2002 - 12.2004
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Stocked server areas with supplies before, during and after shifts.