Summary
Overview
Work History
Education
Skills
Timeline
Generic

Supawan Franzinelli

Margaret River,WA

Summary

Motivated and energetic. Personable individual possessing strong work ethic and great flexibility. Outstanding multitasking and organizational abilities. Highly skilled at meeting needs of diverse customers. Dedicated to delivering positive customer experience through genuine hospitality.

Overview

14
14
years of professional experience

Work History

Small Business Owner

Dizzy Daisy Fabric
07.2016 - Current
  • Designed detailed business plans to outline finances, goals and operations of company.
  • Managing the financial aspects of the business such as budgets and cash flow Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Maintaining relationships with vendors and suppliers in order to provide high quality products and services to customers.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.

Early Childhood Worker/Educator Assistant

Great Beginnings Childcare Centre
01.2009 - 10.2010
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Chose materials and developed lesson plans to enhance skills for individual students.
  • Collaborated with adults and children to provide safe and educational experience.
  • Developed and implemented engaging lesson plans to keep learner attention.
  • Prepared reports and maintained administrative records.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.

Chef

Parmelia Hilton Hotel
12.2004 - 01.2008
  • Monitored line processes to maintain consistency in quality, quantity and presentation.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Collaborated with staff members to create meals for large banquets.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
  • Placed orders to restock items before supplies ran out.
  • Maintained well-organized mise en place to keep work consistent.

Waitress

Sala Thai Restaurent
02.2002 - 12.2004
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Stocked server areas with supplies before, during and after shifts.

Education

Diploma of Early Childhood Education

TAFE
Perth, WA
12.2010

Cert III Early Childhood Education

TAFE
Perth, WA
12.2008

Diploma Hospitality Management

TAFE
Perth, WA
12.2005

Cert IV Commercial Cookery

TAFE
Fremantle, WA
12.2004

Cert III Commercial Cookery

TAFE
Fremantle, WA
12.2003

Skills

  • Adaptable and Flexible
  • Exceptional Communicator
  • Retail Sales Customer Service
  • Food Service Operations
  • Attention to Detail Merchandising
  • Display Safety and Cleanliness Standards
  • Effective Working Relationships

Timeline

Small Business Owner

Dizzy Daisy Fabric
07.2016 - Current

Early Childhood Worker/Educator Assistant

Great Beginnings Childcare Centre
01.2009 - 10.2010

Chef

Parmelia Hilton Hotel
12.2004 - 01.2008

Waitress

Sala Thai Restaurent
02.2002 - 12.2004

Diploma of Early Childhood Education

TAFE

Cert III Early Childhood Education

TAFE

Diploma Hospitality Management

TAFE

Cert IV Commercial Cookery

TAFE

Cert III Commercial Cookery

TAFE
Supawan Franzinelli