Supinder Pal Singh
Clyde North,Australia
Summary
15 Years Customer Service | CompTIA A+ certified | Future IT professional.
Ambitious, career-focused job seeker, anxious to obtain an entry-level IT position to help launch career while achieving company goals have completed CompTIA A+ certification and currently studying the CompTIA Network+ certification. I am looking for the right opportunity to bring my customer service skills into a well-established business where I can continue to grow my knowledge in this exciting space.Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Delivery Driver
VT Freight Pty Ltd
Dandenong South, Victoria
09.2020 - 08.2023
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Ensured accurate completion of all paperwork associated with deliveries.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Notified customers of delays to decrease calls to support.
- Loaded and unloaded vehicles at distribution center and delivery address.
Delivery Driver
Toll Group Pty Ltd
Melbourne, VIC
10.2015 - 08.2020
- Loading vehicle and safely secured merchandise to prevent damage during transportation.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Reported delays and accidents to stations using telephones or two-way radios.
- Ensured accurate completion of all paperwork associated with deliveries.
- Notified customers of delays to decrease calls to support.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Chauffeur driver and Customer Service
Grandwell Pty Ltd
Melbourne, VIC
01.2008 - 01.2015
- Supervised driver teams, created shift schedules and maintained reservation calendar.
- Communicated with dispatchers by radio, telephone or computer to exchange information and receive requests for passenger service.
- Adhered to state laws governing the operation of motor vehicles when transporting passengers.
- Offered riders information about local attractions and restaurants.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Crew member
McDonald's
, UK
01.2005 - 01.2007
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Assisted in the preparation of food items such as burgers, salads
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Took orders from patrons and input selections into store computer system.
- Served food quickly for positive guest experiences.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education
CompTIA A+ -
Learning People
Online01-2024
Bachelor of Computer Applications(BCA) - Information Technology
Guru Nanak National College
Punjab India03-2004
CompTIA Security+ -
Learning People
onlineCompTIA CySA+ -
Learning People
OnlineCompTIA Network+ Certification -
CCNA -
Learning People
OnlineSkills
- Customer service
- Hardware components and devices
- Hardware and network troubleshooting
- Install and configuration across devices
- Mac OS, Linux, and mobile OS
- Following operational procedure
- Package Scanning
- Cargo Handling
- GPS Navigation
- Goods Transport
- Courteous and Polite Demeanor
- Loading and Unloading
Websites
Roles And Responsibilities
- Coordinating with clients to determine requirements and providing customers with advice and information regarding vehicle type, hire rates and obligations and handling complaints.
- Preparing Roster for the team of Drivers and allocating the available vehicles and jobs to them.
- Coordinating activities associated fleet management as per the arrival & departure schedule of the customers.
- Leading the training activities for the Drivers so as to provide Safe & Comfortable trip via the company’s fleet.
- Resolving customer complaints efficiently.
Languages
English
Professional
Timeline
Delivery Driver
VT Freight Pty Ltd
09.2020 - 08.2023
Delivery Driver
Toll Group Pty Ltd
10.2015 - 08.2020
Chauffeur driver and Customer Service
Grandwell Pty Ltd
01.2008 - 01.2015
Crew member
McDonald's
01.2005 - 01.2007
CompTIA A+ -
Learning People
Bachelor of Computer Applications(BCA) - Information Technology
Guru Nanak National College
CompTIA Security+ -
Learning People
CompTIA CySA+ -
Learning People
CompTIA Network+ Certification -
CCNA -
Learning People
Similar Profiles
Milan KarunanayakaMilan Karunanayaka
Truck Driver at VT Freight ExpressTruck Driver at VT Freight Express
Jaden Matthew PercyJaden Matthew Percy
Fleet controller and administrator at Chartered Freight & Warehousing (Pty) LtdFleet controller and administrator at Chartered Freight & Warehousing (Pty) Ltd
JASPAL SINGHJASPAL SINGH
Mc Owner Truck Operator at Main Freight Pty LtdMc Owner Truck Operator at Main Freight Pty Ltd