Supriya G

• Used patience and good customer service skills in helping customers make menu selections
• Oversaw inventory ordering, storage and rotation for optimal use
• Addressed customer inquiries and concerns, maintaining positive relationships
• Assisted in kitchen to support staff and meet customer demand
• Safe food handling
• Collaborated with other team members to drive efficient operations
• Adapted quickly to changing priorities and work demands to maintain high level of productivity
• Offered flexible working hours to support fluctuations in operational demand
• Restocked supplies at work stations to help team members meet demands
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

• Remained attentive to customer needs and delivered above-and-beyond service.
• Greeted incoming customers, offered assistance, and advised on products and services.
• Protected food quality and freshness by rotating products and

removing expired items.

• Monitored and maintained cooler, freezer, equipment, and work area in line with company sanitation standards.
• Worked cooperatively with coworkers to build strong

team.

• Restocked and used supply items according to policy to

minimise waste and contain costs.

• Participated in ongoing training programs aimed at enhancing hospitality skills which subsequently improved performance levels.
• Improved overall efficiency by streamlining front desk operations and completing tasks in a timely manner.
• Maintained high standards of cleanliness and organization in all guest areas, ensuring welcoming environment.
• Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.

• Providing excellence in Customer Service to internal and external customers
• Relating effectively to customers establishing rapport and building relationships
• Using clear and respectful oral communication skills with customers and others in the workplace
• Updating the information accurately and efficiently
• Verifying all data accurately, analysing facts and data and making decisions in certain time frame
• Answering to customer emails
• Getting back to customers within the time frame with an update or solution for their queries
• Demonstrating punctuality, reliability and a high level of attention to detail
• Preparation of monthly reports
• Bank statement reconciliation
• Managing end to end cycle of Service Tax (Equivalent to BAS)
• Making daily adjustments in the company's ERP package
• Managing purchase and sales invoices and vendor payments
• Dealing with margin money statements & TDS and interest receivables from banks and other companies
• Assisting in finalisation of accounts to Head of the department

• Worked as a financial advisor and suggested various investment options after analysing the customer's need
• Handling fax, email and sometimes on-site visit inquires in back office
• Establishing supportive relationships with other team members and fostering a positive team spirit

• Process of credit appraisal, requirements, processing, analysis, approval, disbursement, recovery for short term and long term finance for various projects and working capital across various industries
• Providing product solutions to meet the needs of customers and maintaining high standards of integrity
• Developing professional relationships with new and existing customers
• Analyze the awareness and satisfaction of customers through market survey in different areas
• Reporting all queries and feedbacks of the customers to the manager

• Responding to Customer inquires by understanding their needs
• Updating customer details and processing customer's applications
• Activating customer's accounts and dealing with customers having activation issues
• Maintenance of filing system and Daily administration duties
• Reporting all queries and feedbacks of the customers to the manager