Summary
Overview
Work History
Education
Area Of Expertise
Tools /Technologies
Voluntary Experience
Education Training Certification
Accomplishments
Certification
Awards/Recognition
Timeline
Generic

SUPRIYA PANICKAR

Test Lead/Developer
Sydney

Summary

Agile QA Lead and Developer with 16 years of experience in the IT industry, including 6 years as a QA Lead in sectors such as VFX, Telecommunications, Insurance, Public Sector, and Media. Seeking to re-enter the workforce after a 1.5 year career break. Committed to staying up to date with industry trends through online courses and professional development. Possessing a strong work ethic and adaptability to contribute effectively to a dynamic team. Eager to apply testing skills and experience in a new role while continuing professional growth. Demonstrated dynamic leadership, problem-solving abilities, and management skills to foster strong team collaboration and achieve shared goals.

Overview

18
18
years of professional experience
2
2
Certifications
1
1
Language

Work History

Quality Test Engineer

Creative Cupids
05.2020 - 10.2023
  • Company Overview: Creative Cupids is a Visual Effects Company in Australia engaged in delivering high quality VFX products to clients
  • This was co-owned with my husband that I worked for during the COVID period and after
  • Created test plans to verify that all elements of the VFX production meet quality expectations
  • Developed test strategies for different phases, such as asset creation, compositing, rendering and final output
  • Ensured that the required VFX tools are available like Houdini, Maya, Nuke, Adobe Suites and the production management and review tool ShotGrid and working as expected
  • Involved in Pipeline development and optimization allowing better collaboration and faster rendering
  • Addressed technical issues during production, hence minimizing downtime and ensuring production continuity
  • Performed final checks on VFX shots before delivery to ensure consistency with the creative vision
  • Creative Cupids is a Visual Effects Company in Australia engaged in delivering high quality VFX products to clients
  • This was co-owned with my husband that I worked for during the COVID period and after
  • Successfully delivered the projects during the crucial COVID lockdown period with high end Visual Effects Work

QA Lead

Telstra
06.2013 - 08.2016
  • Recruited to lead Quality Assurance team for the strategic development of the Mobile Service Platform (MSP) program, now known as My Telstra, driving enhanced self-service capabilities through world-class mobile apps
  • Participated in the Release discovery sessions for the Product feature, provide overall estimations to the user stories from Testing perspective and review the QA estimations provided
  • I actively participated in Sprint Planning, Daily scrum, Sprint Review, Retrospective meetings
  • Prepared Test Plans, Test Cases, Requirement Traceability Matrix, Test Reports
  • Prepared test environments for the release
  • Responsible for creating test environment preparation, test data preparation, and execution of the test cases planned for all stages of testing (Mock, SQ&I, UAT/CAT & PVT)
  • Involved in End-to-End testing in the UAT, aliasing with the different external systems to ensure smooth end to end testing with real time data
  • Performed Mobile Web services (API) Testing using SOAP UI/POSTMAN
  • Performed cross platform testing between Web based and Mobile applications
  • Ensured the Automation scripts are up and working and verifying the Test Results
  • Management and Collaboration of the offshore and onshore testing team and provided them with the required support to ensure no blockers and testing is completed on time
  • Led the Regression Testing prior to every Release on different Mobile platforms and assignment of tasks to the teams for quality results and release of a defect free product
  • Conducted a Defect Triage and escalated any issues/blockers to Test Manager, Scrum Master and Project Manager on regular basis and ensured its timely resolution based on Severity/Priority
  • Showcased the Product/feature to the Product Owners/Stakeholders after Testing was completed and obtained a signoff from them by submitting a Test Report
  • Providing feedback on the business requirements to meet the project testing scope
  • Attended internal training for Mobile Apps Automation using Appium, Java and Selenium


Senior Consultant / Developer / Designer/Module Lead

Capgemini
03.2006 - 01.2013
  • Project 2: Farmers Insurance to upgrade from its legacy Systems to Siebel CRM and to incorporate new functionalities as per the business demands
  • Project 1: Worked as a Developer for Institute of Electrical and Electronics Engineers (IEEE) to customize Siebel Media and Siebel e-Customer for their organizational needs

Siebel Solution Packaging Consultant

IBM
04.2009 - 05.2010
  • The aim of the project was to deliver the schedule management system for New York City Housing Authority’s (NYCHA) Eligibility Unit (ATAD) that handles public housing requirements
  • I worked extensively on appointment scheduling feature that helps vulnerable applicants to apply for affordable public housing with NYCHA
  • Design, develop, and configure Siebel applications, including workflows, business components, and UI modifications to meet business requirements
  • Work closely with business users, developers, and testers to streamline processes, improve Siebel performance, and deliver high-quality solutions
  • Track and resolve issues in Siebel applications, collaborating with testers to ensure smooth system functionality
  • Involved in end-to-end testing of Siebel applications, including functional, integration, and regression testing to ensure system stability and performance


Education

Bachelor of Engineering - Computer Science

Pune University

Area Of Expertise

  • End-to-end Test Management (Agile, Scrum & Waterfall)
  • Mobile Apps Native/Hybrid testing in iOS, Android, Blackberry and Windows OS.
  • Leadership
  • Effective Communication
  • Problem-solving and Decision-making
  • Quality Assurance and Control
  • Change Management
  • Data Analysis
  • API Testing
  • Coding (C, Java, eScripting)
  • SQL
  • Good knowledge of Mobile and Web Application Automation.

Tools /Technologies

  • Jira, Trello, Confluence and MS SharePoint
  • Siebel CRM (eMedia, eCustomer, Siebel Claims, Siebel Fields)
  • Oracle SQL, MySQL
  • SOAP UI, Postman (for testing REST/SOAP APIs) using JSON format, WSDL
  • PuTTY to check system logs and troubleshoot issues remotely.
  • Selenium, Appium, Java JDK.
  • HP ALM, Zephyr for test management.
  • Figma, Lucid chart, MS Visio, Office 365.
  • Houdini, Maya, Nuke, Autodesk ShotGrid

Voluntary Experience

  • Worked as a Scripture teacher teaching scripture lessons to children in public schools and at our local church.
  • Organized and led group discussions at youth meetings.
  • Developed lesson plans and activities to engage students of various age groups.

Education Training Certification

  • Bachelor of Engineering, Computer Science, Pune University, India
  • Oracle Siebel Certified Consultant
  • Software Testing, iPeoples Solution India, 3 months
  • Trainer, iPeoples Solution India, 1 month
  • Automation, Selenium, Appium and Business Analysis, LinkedIn Learning

Accomplishments

· Revenue Generation

Data Packs Feature:

· Successfully delivered the Data Packs Feature including International Roaming Data packs with Zero defects. Data Packs are a key component of Telstra’s revenue model, in the highly competitive mobile market.


· Revenue Recovery:

Promise To Pay”

· This feature was an essential component of Telstra’s revenue recovery strategy, particularly for customers unable to pay bills on time. It helps Telstra recover overdue payments, while offering customers flexibility to manage their bills. We successfully delivered this feature without Zero defects in all web and mobile platforms.

Certification

Certified Software Testing at iPeoples Solutions India

Awards/Recognition

Received recognition through Telstra’s Reward and Recognition program (ZING) for the stand-out commitment shown in various projects with respect to testing delivery ahead of schedule and finding missing requirements to improve the product quality early phases of the project, etc.


· Awarded the Project Star award at Capgemeni 

Timeline

Quality Test Engineer

Creative Cupids
05.2020 - 10.2023

QA Lead

Telstra
06.2013 - 08.2016

Siebel Solution Packaging Consultant

IBM
04.2009 - 05.2010

Oracle Siebel 7.7 Certified

06-2006

Senior Consultant / Developer / Designer/Module Lead

Capgemini
03.2006 - 01.2013

Certified Software Testing at iPeoples Solutions India

06-2004

Bachelor of Engineering - Computer Science

Pune University
SUPRIYA PANICKARTest Lead/Developer