Supriya Raman Sanan
ROCHEDALE
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Retail professional with proven history in customer service and retail operations. Known for ability to handle various responsibilities and contribute to team-oriented environment. Reliable in adapting to changing needs and consistently achieving positive results. Proficient in POS systems and customer interaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Front Staff Member
BOMBAY DHABA
01.2025 - Current
- Operated cash registers, accepting payment and making change.
- Maintained cleanliness of store by sweeping, dusting and removing trash.
- Assisted with inventory control, monitoring stock levels, and placing orders as needed for optimal product availability.
- Trained new employees on company policies, procedures and best practices for consistent performance across the team.
- Collaborated with team members to ensure smooth daily functioning of the store and timely completion of tasks.
- Increased repeat business through friendly interactions, attentive service, and remembering customer preferences.
- Resolved customer complaints professionally, ensuring prompt resolution and ongoing customer loyalty.
- Maximized sales opportunities by staying informed about current promotions, upcoming events, and new products.
- Streamlined checkout process with efficient cash handling and accurate inventory management.
- Ensured timely restocking of shelves for easy access to products during peak shopping hours.
Barista
BP
10.2023 - 01.2025
- Greeted customers and took orders for coffee drinks, food items, and other beverages
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiato, mochas, and Americano
- Operated cash registers to process customer payments
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors
- Stocked shelves with ingredients needed to make coffee drinks
- Ground beans for espresso shots according to individual customer specifications
- Labeled containers of milk for use in coffee drinks according to expiration dates
- Monitored inventory levels of supplies and restocked when necessary
- Provided excellent customer service by responding to inquiries quickly and professionally
- Followed safety procedures while operating machinery such as grinders and espresso machines
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes
- Placed orders with suppliers for delivery of products required for daily operations
- Trained new baristas on company policies and procedures regarding food handling safety standards
- Maintained clean and organized workspace, enabling coworkers to locate resources and product
Cashier
BP
10.2023 - 01.2025
- Greeted customers and answered any questions they had about the store's products and services
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
- Issued receipts, refunds, credits or change due to customers
- Stocked shelves with merchandise when needed
- Answered customer inquiries regarding store policies and procedures
- Processed returns and exchanges of merchandise in accordance with store policies
- Balanced daily transactions on a computerized point-of-sale system
- Conducted price checks for special orders or discounts as requested by customers
- Assisted customers over the phone regarding store operations, product information and order placement
- Verified that customers were of legal age to purchase alcohol or tobacco products
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
- Ensured compliance with all safety regulations within the store environment
- Provided excellent customer service while promoting loyalty programs to increase sales potential
- Organized promotional displays or arrange merchandise on counters or tables to promote sales
- Operated cash register or POS system to receive payment by cash, check and credit card
- Greeted customers promptly and responded to questions
- Counted and balanced cashier drawers
- Welcomed customers, offering assistance to help find store items
- Built and maintained productive relationships with employees
Floor Staff Member
The Coffee Club
10.2024 - 11.2024
- Worked closely with other staff members to ensure smooth operations.
- Maintained an organized and clean work environment.
- Provided excellent customer service by answering questions and offering advice on products.
- Greeted customers and provided assistance with their inquiries.
Dish Hand
The Coffee Club
10.2024 - 11.2024
- Followed safety procedures when handling sharp objects such as knives and broken glassware.
- Monitored inventory of cleaning supplies such as detergents and rinse agents used in the dishwashing process.
- Operated industrial-sized dishwashers safely and efficiently according to established guidelines.
- Followed recipes accurately when mixing chemicals for use in commercial dishwashers.
- Ensured that all dishes were sanitized according to health department regulations.
- Responded quickly to customer complaints regarding dishes or utensils not being properly cleaned or sanitized.
- Carried clean dishes to proper storage areas in a timely manner.
- Organized dishes, glassware, utensils, pots, pans, and other kitchen items for washing.
- Polished all cleaned silverware using appropriate cloths or machines.
Education Specialist
Education Embassy Southport
04.2023 - 10.2023
- Interacting with clients, Managing social media, Applying for Visas
- Applied applications for students in colleges and universities
- Regular follow ups with the colleges and universities for the status of the child
- Arranging for health insurance for children and their families
- Applying for agent application in new colleges and universities to grow the business
Migration Agent
Education Embassy Southport
04.2023 - 04.2023
- Migration Agent for 6 months
- Provided customer service to clients through phone and email communication
- Developed customer relationships and ensured satisfaction with services
- Responded promptly to customer inquiries and complaints in a professional manner
- Maintained accurate records of all customer interactions, process customer accounts and file documents
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports
- Processed payments from customers by cash, check or credit cards accurately according to company guidelines
- Utilized computer systems for tracking, information gathering and and or troubleshooting
- Attended team meetings regularly to discuss updates on products, services and policies changes
- Analyzed market trends in order to identify potential areas for new business opportunities
Teacher
Rays International Pre School
11.2022 - 03.2023
- Teacher in a Pre School for 5 months
- Developed and implemented lesson plans based on curriculum objectives
- Assessed student performance through tests, quizzes, and other assessments
- Provided individualized instruction to meet the needs of all students
- Maintained a safe and orderly learning environment for all students
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study
- Supervised students throughout day, both in classroom and outside during breaks
Front Desk Agent
Rays International Pre School
06.2022 - 11.2022
- Front Desk agent for 5 months
- Managing all walk ins, Sending emails, Updating on social media, Taking all the calls, Taking Inquires for admission, Carrying out necessary administrative duties
- Greeted students, parents, and visitors entering the school
- Answered phones, responded to inquiries, and took messages
- Managed cash drawer responsibly throughout shift
- Maintained the attendance register
- Managed school website content updates on a regular basis
Education
Year 10 and Year 12 -
N.L. Dalmia High School
01.2022
CERTIFICATE 3 COMMERCIAL COOKERY - HOTEL MANAGEMENT
MACALLAN COLLEGE
Skills
- Good communication and Writing skills
- Organizational skills
- Ability to multitask
- Time Management
- Creativity
- Analytical skills
- Management skills
- Teamwork
- Presentation
- Public Speaking
- Technical Skills
- Knowledge in Microsoft Office
- Social Media management
- Data entry
- POS systems
- Reliability and punctuality
- Cleanliness and hygiene
- Phone etiquette
- Cash handling proficiency
Certification
Certificate of Qualified Education Agent Counselors (QEACs)
References
References available upon request
Traits
- Hardworking employee with customer service, multitasking and time management abilities
- Devoted to giving every customer a positive and memorable experience
Timeline
Store Front Staff Member
BOMBAY DHABA
01.2025 - Current
Floor Staff Member
The Coffee Club
10.2024 - 11.2024
Dish Hand
The Coffee Club
10.2024 - 11.2024
Barista
BP
10.2023 - 01.2025
Cashier
BP
10.2023 - 01.2025
Education Specialist
Education Embassy Southport
04.2023 - 10.2023
Migration Agent
Education Embassy Southport
04.2023 - 04.2023
Teacher
Rays International Pre School
11.2022 - 03.2023
Front Desk Agent
Rays International Pre School
06.2022 - 11.2022
CERTIFICATE 3 COMMERCIAL COOKERY - HOTEL MANAGEMENT
MACALLAN COLLEGE
Year 10 and Year 12 -
N.L. Dalmia High School
Similar Profiles
SANDHYA RANISANDHYA RANI
Restaurant Team Member at Desi Dhaba RestaurantRestaurant Team Member at Desi Dhaba Restaurant
Varsha PVarsha P
Restaurant Captain (Part Time) at Cosmo DhabaRestaurant Captain (Part Time) at Cosmo Dhaba
Balraj Singh GillBalraj Singh Gill
Indian Chef at Gill Dhaba MogaIndian Chef at Gill Dhaba Moga
Thi LEThi LE
Manager/owner at Nails59Manager/owner at Nails59
HAILONG ZHUANGHAILONG ZHUANG
Electrician at HM Electrical and Communications PTY LTDElectrician at HM Electrical and Communications PTY LTD