Summary
Work History
Education
Skills
Expectations
References
Timeline
Generic

Supriya Sharma

Newstead,TAS

Summary

Self driven and energetic individual with detailed customer service experience and organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Work History

Owner

Gift Box Nepal
Kathmandu, Nepal
  • Provided information about products and services to the customers
  • Resolved customer complaints
  • Handled phone calls from customers inquiring about orders or deliveries
  • Tracked online orders through delivery drivers
  • Computed purchases and received and processed cash
  • Maintained records related to sales

Customer Service Assistant

Essential Engineering Management Services
Kathmandu, Nepal
  • Customer service through telephone, email, and walk-in
  • Kept records of customer details and transactions
  • Referred inquiries to supervisors and update customer throughout process
  • Kept up to date on new products, services, promotions, and other changes
  • Handled returns and exchanges in accordance with company policies
  • Resolved customer complaints and issued

Barista

Star Coffee Centre
Kathmandu, Nepal
  • Make and serve the coffees
  • Check and order all the required food stocks for the café
  • Fill and manage all the received deliveries
  • Check all the invoices and submit them to the owners
  • Communicate and sort out all the problems
  • Cash handling

Education

Bachelor in Business Administration -

MRM Campus
Kathmandu, Nepal

Higher Secondary Examination Board (10+2) -

Manasalu Higher Secondary School
Kathmandu, Nepal

Skills

  • Hardworking and enthusiastic fast learner
  • Energetic
  • Friendly and great communication skills
  • Self-motivating

Expectations

  • Opportunities to explore my skills
  • Self motivating and working Environment
  • New skills learning environment

References

Available on request

Timeline

Owner

Gift Box Nepal

Customer Service Assistant

Essential Engineering Management Services

Barista

Star Coffee Centre

Bachelor in Business Administration -

MRM Campus

Higher Secondary Examination Board (10+2) -

Manasalu Higher Secondary School

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Supriya Sharma