Summary
Overview
Work History
Education
Skills
Certification
Career Overview
Accomplishments
Software
Timeline
Generic

Surabhi Shivhare

Sydney,NSW

Summary

Energetic administration coordinator offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in MS office.

Overview

11
11
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

Lead Dental Assistant

Best Dental seven Hills
Seven Hills, NSW
06.2022 - Current
  • Work with a diverse dental team, ensuring a high standard of patient care and efficiency
  • Implemented effective infection control protocols, adhering to industry best practices
  • Oversaw patient scheduling, record management, and administrative processes
  • Enhanced team performance through regular training and development initiatives.
  • Used Dental4Windows to document and maintain patient information and health background.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.

Medical Officer

National Rural health Mission India
12.2012 - 12.2020
  • Work with a diverse team, ensuring a high standard of patient care and efficiency
  • Work with School children in rural areas and perform the health assessment and treatment
  • Prepare health report for the District/Zone and submit for assessment and follow up treatment
  • Oversaw patient treatment, record management, and administrative processes
  • Collaborate with diverse team and guide them for necessary action.
  • Completed patient referrals to other medical specialists.
  • Confirmed consistent and accurate medical recordkeeping practices.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Communicated with patients, ensuring that medical information was kept private.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.

Education

Certificate IV in Health Administration -

IHNA Parramatta
01.2024 - Current

Certificate IV in Dental Radiography -

TAFE, NSW
01.2023 - 12.2023

Certificate III in Dental Assistance -

TAFE, NSW
01.2021 - 06.2022

Skills

Greeting patients and preparing them for dental proceduresundefined

Certification

Certificate of CDE program in Laser and Implants.

Career Overview

An experienced dental professional with passion to provide quality dental treatment and assist in dental procedures. Passionate to deliver quality and careful customer service to patients

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 10 staff members.

Software

Dental4Windows

Dentrix

Ms Office

Timeline

Certificate IV in Health Administration -

IHNA Parramatta
01.2024 - Current

Certificate IV in Dental Radiography -

TAFE, NSW
01.2023 - 12.2023

Lead Dental Assistant

Best Dental seven Hills
06.2022 - Current

Certificate III in Dental Assistance -

TAFE, NSW
01.2021 - 06.2022

Medical Officer

National Rural health Mission India
12.2012 - 12.2020

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Surabhi Shivhare