Suraj G C
Sydney
Summary
Dynamic professional with a proven track record at MNX Global Logistics, excelling in customer service and data entry. Recognized for enhancing customer satisfaction through effective problem-solving and meticulous recordkeeping. Adept at managing sensitive information and optimizing workflows, ensuring quality outcomes while maintaining confidentiality.
Overview
4
4
years of professional experience
Work History
Administrator
MNX Global Logistics
02.2022 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Customer Service Officer
Thermo Fisher Scientific, Patheon
05.2023 - 09.2024
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Education
Bachelors in Business - Hospitality Administration And Management
Churchill Education
Parramatta, NSW11-2026
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
Timeline
Customer Service Officer
Thermo Fisher Scientific, Patheon
05.2023 - 09.2024
Administrator
MNX Global Logistics
02.2022 - Current
Bachelors in Business - Hospitality Administration And Management
Churchill Education
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