Suraj Kharel
NSW
Summary
Detail-oriented and proactive ICT professional with a strong background in providing high-level administrative support to senior executives. Demonstrated expertise in managing executive schedules, preparing comprehensive reports and presentations, and analyzing financial data to support strategic decision-making. Proven ability to handle confidential information with discretion and to perform operational support activities effectively. Adept at working independently and within teams in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
ICT Engineer
Honeywell
06.2022 - Current
- Provided dedicated support to senior executives by managing schedules, reviewing critical documents, and handling high-level correspondence.
EUC Support
KONE Corporation
04.2019 - 10.2021
- Successfully deployed over 200 PCs within a six-week period, demonstrating exceptional organizational and time management skills.
IT Specialist
Jetstar Airways
01.2019 - 02.2019
- Assisted users with Citrix Receiver, Virtual Apps, and ZenDesk platforms, ensuring smooth IT operations.
IT Support Analyst (Freelance)
07.2017 - 12.2018
- Offered comprehensive IT support, including PC imaging, user configuration, OS upgrades, and network troubleshooting.
Service Desk Analyst (Intern)
Rexel Holdings Australia Pty Ltd
03.2017 - 06.2017
- Delivered Level-1 support via phone and email, resolving computing issues and managing support calls effectively.
Computer Tutor (Computer Science)
Motherland Academy – Nepal
04.2011 - 11.2013
- Trained and evaluated students on computer systems, providing feedback and ensuring up-to-date systems.
Education
Diploma of Leadership and Management -
Crown Institute of Business And Technology
11.2019
Information Systems -
Federation University
03.2016
Skills
- Organizational & Time Management: Proven ability to prioritize tasks, manage executive schedules, and meet deadlines effectively
- Analytical Skills: Strong capability to analyze financial reports and data, supporting strategic decision-making
- Communication: Excellent verbal and written communication skills with attention to detail
- Confidentiality: Demonstrated ability to handle sensitive and confidential information with discretion
- Technical Proficiency: Skilled in Microsoft Office Suite, Power BI, ServiceNow, Remedy Force, Active Directory, SCCM, and troubleshooting
Certification
- RedHat Certified Systems Administrator (RHCSA), Linux 6.0, 2013, License 130-032-063
- Cisco Certified Network Associate (CCNA), 2012, License CS2781IID
Professional Development
Professional Year Program
Performance Education, Sydney
Professional workplace communication, Australian business culture, and writing skills.
Timeline
ICT Engineer
Honeywell
06.2022 - Current
EUC Support
KONE Corporation
04.2019 - 10.2021
IT Specialist
Jetstar Airways
01.2019 - 02.2019
IT Support Analyst (Freelance)
07.2017 - 12.2018
Service Desk Analyst (Intern)
Rexel Holdings Australia Pty Ltd
03.2017 - 06.2017
Computer Tutor (Computer Science)
Motherland Academy – Nepal
04.2011 - 11.2013
Diploma of Leadership and Management -
Crown Institute of Business And Technology
Information Systems -
Federation University
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