Suraj Mainali
GREENSLOPES,Australia
Summary
Store Assistant possessing exceptional sales, organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. Experience operating POS equipment, processing merchandise returns and updating pricing.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Assistant
Aldi Supermarket
08.2019 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Remained calm and composed in tense situations involving angry or upset customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Established and maintained professional relationships with customers to increase trust and rapport.
Kitchen Manager
Pancakes On The Rocks
04.2011 - 07.2019
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labelling, and surface cleaning.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
Education
Certificate IV - Commercial Cookery
All Australia Training Pvt. Ltd.
Sydney01.2016
Bachelor of Accountancy - Accounting And Business Management
Holmes Institute
Sydney, NSW06.2014
Diploma of Information Technology - Information Technology
Holmes Institute
Sydney02.2013
Skills
- Employee Scheduling
- Team Collaboration
- Customer Assistance
- Organizational Policies
Certification
- First Aid Certificate
- Fire Safety Training
- RSA Certificate
Timeline
Store Assistant
Aldi Supermarket
08.2019 - Current
Kitchen Manager
Pancakes On The Rocks
04.2011 - 07.2019
Certificate IV - Commercial Cookery
All Australia Training Pvt. Ltd.
Bachelor of Accountancy - Accounting And Business Management
Holmes Institute
Diploma of Information Technology - Information Technology
Holmes Institute
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