Summary
Overview
Work History
Education
Skills
Timeline
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Suraksha (SU) Acharya

Belmore,NSW

Summary

I am eager to transition into a People Relations Manager role at H&M, leveraging my experience in team leadership, conflict resolution, and staff development. With a passion for fostering positive workplace environments and enhancing employee engagement, I am well-equipped to support leadership teams and drive organizational success. My background in managing diverse teams, addressing employee grievances, and ensuring legal compliance makes me confident in my ability to contribute to H&M’s mission. I am excited to apply my skills in mentoring, strategic thinking, and people management to build a cohesive and impactful work culture.

Overview

8
8
years of professional experience

Work History

Medical Admin Manager (Part Time)

Bexley Medical Center
01.2022 - Current
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.

Shift Manager

NANDOS
06.2022 - Current
  • Trained new employees on company policies and job responsibilities, ensuring smooth team integration.
  • Enhanced team performance through effective task delegation and clear communication.
  • Fostered positive work environment with open communication and constructive feedback.
  • Boosted operational efficiency by implementing new technologies for order processing and inventory management.

Managing Director

KOHINOOR PLYWOOD
10.2016 - Current
  • 15/03/1962Strategic Leadership: Develop and implement strategies to expand market share, achieve financial goals, and stay competitive by monitoring trends and advancements.
  • Operations Management: Oversee production, quality control, raw material procurement, and ensure compliance with safety and environmental regulations.
  • Financial Oversight: Manage budgeting, forecasting, profitability analysis, and capital expenditures for machinery and facility upgrades.
  • Team Management: Lead and mentor senior management, foster collaboration, and oversee recruitment, training, and staff development.
  • Sales & Marketing: Drive sales efforts, build relationships with clients, suppliers, and distributors, and promote products in national and international markets.
  • Legal & Compliance: Ensure compliance with local and international regulations, including environmental, labor, and safety standards.
  • Business Expansion: Identify new market opportunities, assess business growth potential, and manage acquisitions or new ventures.
  • Family & Stakeholder Management: Balance family interests and business needs, ensuring strategic alignment and smooth governance.
  • 1
  • Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.

Restaurant Manager

CATERING HQ
09.2018 - 11.2023
  • Oversaw daily operations for multiple venues, including managing staff, implementing operational strategies, and ensuring adherence to local labor laws and health regulations.
  • Worked closely with HR to address employee concerns, resolve conflicts, and maintain positive, productive work environment.
  • Trained and mentored team leaders on leadership and people management skills, ensuring alignment with company culture and business goals.
  • Acted as liaison between management and staff, facilitating open communication and building strong employee relationships.
  • Managed performance reviews and team development, identifying areas for growth and implementing targeted development plans.

Education

Bachelor of Science - Behavioral Sciences

Western Sydney University
Sydney, NSW
02-2024

Skills

  • Conflict Resolution: Improved morale and retention by resolving workplace disputes
  • Operational Efficiency: Boosted efficiency by 17%, reducing turnover and enhancing engagement
  • Leadership: Led international teams, ensuring alignment with organizational goals
  • Manager Mentoring: Coached 10 managers in performance management and employee relations
  • Staff Motivation: Motivated teams through effective communication and leadership
  • Reliability: Consistently punctual and dependable in operations management
  • Relationship Building: Fostered strong relationships with team members and stakeholders
  • Training & Mentoring: Developed and mentored staff to improve performance
  • Staff Development: Supported career growth through training initiatives
  • Payment Processing: Managed accurate and efficient payment processing
  • Operations Management: Oversaw daily operations for optimal performance
  • Performance Reviews: Conducted regular performance evaluations to drive improvement
  • Cross-functional Collaboration: Worked with teams across multiple functions and locations
  • Legal Compliance: Ensured adherence to labor laws and industry regulations
  • Data-Driven Decisions: Used data to drive operational improvements and decisions
  • Process Improvement: Identified and implemented efficiency improvements

Timeline

Shift Manager

NANDOS
06.2022 - Current

Medical Admin Manager (Part Time)

Bexley Medical Center
01.2022 - Current

Restaurant Manager

CATERING HQ
09.2018 - 11.2023

Managing Director

KOHINOOR PLYWOOD
10.2016 - Current

Bachelor of Science - Behavioral Sciences

Western Sydney University
Suraksha (SU) Acharya