Summary
Overview
Work History
Education
Skills
Timeline
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Surakshya Sapkota

Granville,NSW

Summary

I am a quick learner, driven by a strong work ethic and unwavering dedication. Energetic and enthusiastic, I bring a dynamic approach to everything I do, fueled by a genuine passion for my work. My dedication to my work is reflected in my track record of maintaining long-term commitments in my roles, underscoring my loyalty and reliability.

Overview

4
4
years of professional experience

Work History

Assistant in nursing

Infin8care
02.2022 - Current
  • Worked seamlessly within interdisciplinary, and contributed to team meetings and discussions to enhance patient care strategies.
  • Identified and resolved issues promptly, ensuring the delivery of high-quality care.
  • Developed critical thinking skills to assess situations and implement effective solutions.
  • Maintained accurate and up-to-date resident records, ensuring compliance with healthcare standards.

Customer Service Team Leader

Hungry Jack's
04.2020 - 11.2022
  • Trained and supervised team of customer service representatives in providing quality service to customers.
  • Service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Supervised and led a team, providing guidance, training, and support to ensure smooth operations and efficient task completion.
  • Cash handling and POS operation.
  • Coordinated with other departments, to facilitate effective communication and seamless workflow.
  • Continuously staying updated on industry safety standards and best practices, proactively implementing improvements to enhance the overall safety culture within the team.

Education

Bachelors of Information Technology - IT

Victoria University
Sydney, NSW
11.2023

Skills

    HTML, CSS, JavaScript

    C, C, C#, Java, Python

    SQL, RStudio, Visual Studio

Timeline

Assistant in nursing

Infin8care
02.2022 - Current

Customer Service Team Leader

Hungry Jack's
04.2020 - 11.2022

Bachelors of Information Technology - IT

Victoria University

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Surakshya Sapkota