SURANGA EKANAYAKA
Melbourne,Australia
Summary
Highly skilled System and Network Engineer with extensive experience at Smart-tech Enterprise Solutions, specializing in MS Server administration and network security. Successfully led a multi-site disaster recovery initiative that reduced failover time to under 30 minutes, while implementing security enhancements that cut vulnerabilities by over 70%. Demonstrates strong interpersonal skills, fostering robust client relationships and driving technological advancements across various projects. Proven ability to lead teams, optimize operations, and enhance system performance in complex environments.
Overview
5
5
years of professional experience
Work History
System And Network Engineer
Technical Support to Schools Program - Victoria
01.2022 - Current
- SCCM Deployments
- Service and management of Windows and Apple devices
- Planning, deploying and managing hybrid devices
- Office 365 administration & SharePoint services in school environment
- Maintaining and deploying windows deployment servers
- Cloning, reimaging, diagnosing and troubleshooting student’s & teacher’s laptops/desktops / hybrid devices (Windows, Mac, IOS, android)
- Provide technical IT support for school staff, teachers & students
- Setting up windows remote desktop solutions with Citrix-Netscaler gateway
- Maintaining and administering Active Directory, DHCP, DNS, Group Policies and File ACLs, network printers in Windows Server environment
- Handling 1500+ users
- Information Technology Assets Management for school IT Infrastructures
- Recent Projects Enterprise Disaster Recovery Implementation
- Designed and deployed a multi-site DR strategy using Veeam Backup & Replication with offsite replication and automated failover
- Reduced disaster recovery failover time from 6 hours to under 30 minutes
- Conducted regular DR drills to ensure readiness and compliance with business continuity policies
- Security Hardening & Compliance (CIS Benchmarking)
- Led the implementation of CIS Level 1 hardening policies across Windows and Linux servers
- Developed automated compliance scripts to enforce security configurations and generate reports
- Reduced security vulnerabilities by over 70%, enhancing overall system resilience
- Virtualization & Infrastructure Optimization
- Migrated legacy systems to a highly available VMware vSphere cluster, improving system uptime and resource utilization
- Optimized storage and compute resources, resulting in a 25% reduction in infrastructure costs
- Implemented Proxmox for lightweight virtualization, streamlining lab and test environments
System And Network Engineer
Smart-tech Enterprise Solutions
Melbourne, Australia
12.2019 - 01.2022
- Company Overview: Melbourne
- Ensured clients satisfaction and relationships by promptly responding to their needs
- Improved proactive solutions to quench network needs
- Confirmed timely deliveries of projects to clients
- Service and management of Windows and Apple devices
- Planning, deploying, and managing hybrid devices
- Office 365 administration & SharePoint, Exchange services
- Maintaining and deploying windows deployment servers
- Deploy, Configure and Maintain Compute on Microsoft Azure & AWS Cloud
- Provide technical guidance on application build hosted in Cloud Platform
- Perform regular security monitoring to identify any intrusion
- Setting up windows remote desktop solutions with Citrix-Netscaler gateway
- Support & implementation of VOIP & Video Systems (3CX, Polycom & Skype for Business)
- Managing and maintaining LAN administration of DNS, DHCP, Exchange, software updates and Patching
- Responding to system alerts, backup and replication issues
- Able to identify and organize tickets according to Priority
- Maintains log of all work performed and processed, and turned in to IS Manager by end of the day
- All Support requests are handled in a Polite, Friendly, helpful, and efficient manner
- Information Technology Assets Management for IT Infrastructures
- Melbourne
Education
Bachelor of Information Technology - Network Engineering
Charles Sturt University
Melbourne, VIC11.2019
Diploma in Network Engineering -
Raytronics Computer Institute
Colombo, Sri Lanka02.2005
Skills
- MS Server administration (2012, 2016, 2019 & 2022)
- MS Office 365 Exchange
- VPN
- Active Directory
- DHCP Configuration
- Disaster recovery operations
- Project management experience
- Real-time network monitoring
- User training
- Infrastructure planning
- Disaster recovery planning
- Networking and routing protocol expertise
- Group policy
- LAN/WAN TCP/IP
- Hardware Maintenance
- Virtualization (VMware / Proxmox / Hyper-v)
- Troubleshooting and diagnostics
- VoIP Solutions
- Load balancing techniques
- Organized and detail oriented
- Mac / Windows / android / Linux
- System installations
- Setting up accounts
- Customer service expert
- Excellent communication skills
- Infrastructure planning and design
- Firewall management tools
- Interpersonal skills
- Adopt new technologies
- Independent & team player
Availability
One month's notice required for current position
References
On request
Personal Information
Title: Full Victorian Driving license, Working with Children check – Type Employee, National Criminal Check, Construction Induction, CPR First Aid, Fire Fighter – Volunteer
References
References available upon request.
Timeline
System And Network Engineer
Technical Support to Schools Program - Victoria
01.2022 - Current
System And Network Engineer
Smart-tech Enterprise Solutions
12.2019 - 01.2022
Bachelor of Information Technology - Network Engineering
Charles Sturt University
Diploma in Network Engineering -
Raytronics Computer Institute
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