client-centred community services professional transitioning from a successful hospitality career into full-time community services in Tasmania. Bringing strong interpersonal and communication skills, problem-solving under pressure, and extensive experience supporting diverse clients in fast-paced, service-focused environments. Currently completing a Diploma of Community Services, with practical experience in client engagement, needs assessment, referral coordination and culturally sensitive service delivery. Proven ability to build trust, de-escalate conflict, work collaboratively with multidisciplinary teams and maintain strong record-keeping and compliance with organisational policies. Energetic, adaptable and committed to promoting client wellbeing and community inclusion; ready to contribute immediately to community services programs across Tasmania.
• Prepare and cook nutritious meals that are culturally appropriate for children 0-6 years
• Prepare meals and snacks in a timely manner that fits the service’s routines
• To work with the Nominated Supervisor and staff to plan and prepare meals for the children including lunch, morning tea, afternoon tea
• Design seasonal menus – skilled in design seasonal menus that meets divers dietary requirements and aligned with client preferences and health needs.
• Ensure that all food is stored in compliance with Health Regulations
• To evaluate the menu on a regular basis
• Display menu in a well-presented manner making sure that the current season menu is always available
• Seek feedback from families and staff regarding the meals provided and adjust future menus incorporating ideas given
• Operates mixers, ovens, choppers, shredders, steamers, grills, grinders, steam kettles, fry kettles, and other food equipment
Adjust recipes to volume of demand
Experienced and empathetic Independent Living Support Specialist
Dedicated to enabling clients to lead autonomous, fulfilling lives.
Adept at developing personalized care plans, coordinating with community
services, and ensuring a safe, supportive environment in Melbourne.
Proven ability to empower individuals through respectful, person-cantered
support and practical assistance tailored to their unique needs.
Key Responsibilities:
Client-Cantered Support:
tailored
Coordination & Advocacy:
Safety & Quality Assurance:
environment, addressing any potential hazards or issues promptly.
local regulations and organizational policies.
Empowerment & Skill Development:
essential life skills, enhancing their ability to manage their own affairs.
self-reliance and confidence.
Crisis Management & Problem Solving:
immediate support and resolution.
independent living situations, collaborating with relevant stakeholders.
Stakeholder Engagement & Relationship Building:
Continuous Improvement:
Key Skills:
Empathy, patience, and cultural competence
Developed strategies to protect company interests from issues
· Scheduled and managed more than 35 projects per year
· Reviewed job applications to identify, vet and recommend optimal
candidates
· Communicated with potential hires to provide clarity on expected
tasks, compensation and policies
· Improved organizational filing systems for confidential employee
records, resulting in improved accessibility and efficiency
· Implemented process improvements to automate office operations,
including record tracking and fingerprint
· Counseled leadership and offered actionable initiatives to reduce
compliance-related issues addressing equal employment opportunity and
sexual harassment
· Assisted senior management with making key decisions by developing
them to meet dietary needs (Vegan, Gluten free, Allergen requirements etc.)
Administrative skills
· Office Management – Experienced in managing day to day operations,
including scheduling, correspondence and office organization.
· Record keeping and Documentation– Skilled in maintaining accurate
records, filling system and managing confident information.
· Project coordination - capable of coordinating projects, delegating tasks
and ensuring timely completion goals
· Client communication – strong written and verbal communication skills,
handling inquiries and providing customer support Educational and
Qualification
· High School Diploma and submitting performance and compensation reports with status updates and improvement recommendations
· Troubleshot and resolved problems with HR software to enhance production support and minimize downtime · Maximize team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
·Conducted annual salary surveys and developed, analyzed and updated company salary budget
· Conducted every interview and did all exit interviews when employees left the company
· Handling all the customer inquiries and employee inquiries
·Calculating overtime payments and salaries of the staff, with this one I must calculate staff Overtime by analyzing the attendance system (Fingerprint system). I should do this once a week and once a month I have to do the payroll by analyzing the attendance and leave balance