Suratana Guntana
4 Yarram Rd. Bensville Central Coast,NSW
Summary
I am a hard worker who has experience in cafe’s and restaurants. I strive for excellent customer service and satisfaction. I am familiar with a fast paced work environment and am calm under pressure. I have experience as a supervisor with good management skills and am able to delegate. I have a proven track record of maintaining a calm and focused demeanour even in high-stress situations, which is crucial for ensuring the smooth operation.
Customer Service: Interact with customers and address their inquiries and concerns, creating a welcoming and positive atmosphere.
of cafes and restaurants.
Overview
3
3
years of professional experience
Work History
Cook and All Arounder
Cupino Cafe
10.2022 - Current
- Preparing and serving food and drinks.
- Prepare and cooking food follows customer order
- Taking orders from customers, and advising on daily specials or allergens.
- Cash handling and banking.
- Clearing up used dishes and cutlery from tables and wiping them down, ready to reset.
- Taking dirty plates and cutlery to the kitchen for washing.
- Washing plates, cutlery and utensils.
- Cleaning coffee grinders, coffee machines, blenders and equipment.
- Refilling drink fridges and snack displays.
- Cleaning and maintaining service area to food safety standards.
Cook
Bloc 145
05.2022 - Current
- Set up workstations with all needed ingredients and cooking equipment
- Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
- Cook food in various utensils or grillers
- Check food while cooking to stir or turn
- Ensure great presentation by dressing dishes before they are served
- Keep a sanitized and orderly environment in the kitchen
- Ensure all food and other items are stored properly
- Check quality of ingredients
- Monitor stock and place orders when there are shortages
Assistant Chef
Mint Cafe
03.2022 - 10.2022
- Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
- Operated dishwashing equipment and distributed and stored clean pots, dishes, and utensils.
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Stocked cabinets and serving areas with condiments and refilled condiment containers.
Salad Hands
Doodee Haymarket
02.2022 - 10.2022
- Set up workstations with all needed ingredients and cooking equipment
- Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.
- Refilling salad trays and snack displays.
- Cleaning and maintaining service area to food safety standards.
Education
Diploma Of Marketing - Marketing And Communication
Berkeley Business Institute
24 Parramatta Rd.Forest Lodge NSW 2037Bachelor Degree - Renewable Energy
Maejo University
Thailand 05.2015
Skills
- Customer Service
- Calm Under Pressure
- Problem-Solving
- Basic Barista Skill
- Quality control and food safety
- Team management
experience from Thailand
June2018-Nov2018 Customer Service Helukabel(Thailand)Co,ltd
2015-2018 Sales Engineer Energy Plus Development Co,Ltd
2018-2022 Marketing officer and secretary Intercrop crop solutions Provider Co,Ltd
Timeline
Cook and All Arounder
Cupino Cafe
10.2022 - Current
Cook
Bloc 145
05.2022 - Current
Assistant Chef
Mint Cafe
03.2022 - 10.2022
Salad Hands
Doodee Haymarket
02.2022 - 10.2022
Diploma Of Marketing - Marketing And Communication
Berkeley Business Institute
Bachelor Degree - Renewable Energy
Maejo University
Similar Profiles
Sarocha KenyonSarocha Kenyon
Cafe All Round at Cupino CafeCafe All Round at Cupino Cafe
Gaylou PabayoGaylou Pabayo
Barista/Coffee Shop Supervisor at Ewan Cafe,Social Cafe,Baristo Cafe,3 Bean RoasteryBarista/Coffee Shop Supervisor at Ewan Cafe,Social Cafe,Baristo Cafe,3 Bean Roastery
Adan HayesAdan Hayes
Cafe Server at Red Dirt Cafe, Mulbury Lane CafeCafe Server at Red Dirt Cafe, Mulbury Lane Cafe
Wayne KellyWayne Kelly
Disability Support Worker at 24/7 Disability services and activity hubDisability Support Worker at 24/7 Disability services and activity hub
Nicole BeckerNicole Becker
Restaurant Administrator / Personal Assistant at Hunters Quarter RestaurantRestaurant Administrator / Personal Assistant at Hunters Quarter Restaurant